Arena Operations Intern | Part-Time |UBS Arena

Oak View Group•Elmont, NY

1d•$17•Onsite

About The Position

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Overview UBS Arena is seeking a dynamic and motivated individual to join our team as an Arena Operations Intern for the 26-27 Islanders Season. This internship offers a unique opportunity to gain hands-on experience in various facets of arena management. The selected candidate will rotate through several different departments throughout the internship, gaining exposure to the diverse functions that contribute to the successful operation of our arena. The role requires a positive attitude, as well as a team-driven and proactive mindset. Each member of the team is responsible for providing an exceptional level of service to our guests in addition to access and crowd control for the UBS Arena. This role is expected to last from the beginning of the Islanders 2026-2027 season until the end of the season (October 1, 2026 and will end on June 1, 2027). This role pays an hourly rate of $17.00 This position will remain open until July 3, 2026.

Requirements

Open to College juniors, and seniors seeking an internship.
Housing/transportation are the student’s responsibility.
Highly developed verbal and written communications skills.
Proficiency in word processing and related applications, including Microsoft Office (Word, Excel, PowerPoint, etc.).
Excellent organizational skills, detail-oriented with ability to handle multiple assignments.
Experience in a collaborative team environment.
The ability to work a flexible schedule inclusive of nights, weekends and holidays.

Responsibilities

Administration : Provide general administrative support to various departments within the arena, including scheduling meetings, maintaining documentation, and assisting with special projects as needed.
Event Operations : Assist in the planning and execution of events hosted at the arena, including concerts, sporting events, and community gatherings. Responsibilities may include coordinating logistics, liaising with vendors, and ensuring smooth event operations.
Facilities Management : Gain insight into the maintenance and upkeep of arena facilities. Assist in conducting facility inspections, identifying maintenance needs, and coordinating repairs and improvements as necessary.
Guest Experience : Learn about providing exceptional guest experience to internal and external arena guests. This includes management of part-time arena team members as well as guest inquiries, resolving issues, and ensuring a positive experience for all.
Information Technology : Support our IT department in various projects and tasks, contributing to the smooth operation of technology systems and services within the arena. Assist in providing monitoring network infrastructure, routine maintenance, event coverage, and troubleshooting hardware and software issues.
Parking and Transportation : Learn about coordinating parking logistics, optimizing transportation services, and ensuring smooth traffic flow during events. Assist in parking management, transportation coordination, traffic control, data analytics, vendor management, and guest services.
Security and Safety : Learn about maintaining a safe and secure environment for arena patrons and staff. Assist in implementing security protocols, conducting safety inspections, and coordinating emergency response procedures.
Other duties and responsibilities as assigned.

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