Area Supervisor

Pritchard Industries • New York, NY

3d • $50,000 - $60,000

About The Position

Pritchard Industries is a dynamic and innovative provider of comprehensive
facility services, dedicated to enhancing the operational efficiency of our
client partners in the industries we serve. With services from facility
maintenance and janitorial to landscaping and snow removal, we enable desired
outcomes for our clients through consistent service and outstanding people.

We are seeking an Area Supervisor based in Queens, NY. This position is an
integral member of the Downstate Regions Supervisory team who will be directly
responsible for leading commercial cleaning operations, Commercial Landscape
Services and Snow and Ice Management, ensuring that service commitments are
fully met, and that the business exceeds budget and growth expectations. With
customers located throughout, this position is responsible for overseeing the
scheduling of service, training, and performance management of staff, and in
meeting all operational and sales expectations for the assigned Market. This
position is also responsible for managing corporate expenses related to customer
deliveries; and is expected to add corporate revenues through the sales of other
services to current customers, while assisting the sales team in developing an
additional customer base. This position will report to the Director of
Operations, Downstate Region-NY.

Requirements

• Bachelor’s degree preferred.
• Minimum Five (5) years progression in a janitorial or alike industry. Operations management and/or building/facilities management and a working knowledge of the cleaning service industry is preferred.
• Effective communication skills both verbally and written ability to communicate effectively with building owners, senior management staff, clients, vendors, and staff.
• Effective problem solving, leadership, organizational and planning skills.
• Strong business development experience, skills, and ideas.

Responsibilities

• Ensure the development of long-term strategy as well as sound annual business plans to develop growth.
• Oversee daily operations and sales activity, budgets, and team personnel.
• Manage corporation expenses relating to cleaning services including delivery costs, labor costs, supplies, etc.
• Meet regularly with clients to ensure their satisfaction with current contract services and to identify their changing needs and requirements.
• Review service delivery and staffing reports to ensure identification of service and/or contract issues.
• Analyze processes and practices considering customer needs and service expectations.
• Meet with company leaders to evaluate location performance, understand opportunities to enhance service effectiveness, and to gain insight into regulatory trends that may impact the business.
• Understand all customer contract commitments and schedule services accordingly.
• Allocate resources appropriate for customer sites and maintain appropriate inventories of supplies.
• Meet regularly with Operations and Sales staff and in addition to customers monitor service delivery performance, identifying any deficiencies in delivery.
• Oversee the recruitment of cleaning staff, the training orientation of fresh staff and the continual development of new staff.
• Interaction with senior level managers and or ownership of both current and potential clients to promote business.
• Other duties as needed by the company.

Benefits

• Paid holidays and vacation time
• Health Benefits Package
• Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care
• 401K
• Opportunity for growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees