Area SMKH F&B Team Lead - LEGOLAND CA Park - Legoland California Theme Park

Aramark•Carlsbad, CA

1d•Onsite

About The Position

Help lead our Food and Beverage team and set the standard for hospitality at LEGOLAND Resort! Guide and mentor your team to ensure exceptional dining experiences for our guests. We’re looking for team leads who are organized, focused, accountable, and above all, carry a positive attitude every day. The sky is the limit for what you’ll go on to achieve next! Ignite your passion, pursue what matters.

Requirements

Great customer service and interpersonal skills
Strong Leadership and supervisory skills
Able to pass a Food Handler certification exam
Sufficient education or training to read, write, count and follow verbal and written instructions
Be able to work quickly and concisely under pressure.
Available to work holidays and weekends as well as shorter or longer hours due to business volume.

Nice To Haves

Food and Beverage Service Experience preferred.

Responsibilities

Work effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests.
Greet and help customers as they enter the restaurant or approach food lines and counters.
Leads and works effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests.
Monitor and ensure all staff comply with shift times and scheduled breaks to maintain operational efficiency.
Oversee when team members take breaks and/or lunches, adhering to local labor laws, to ensure meal violations and overtime (unless authorized) are limited.
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
Lead all aspects of cooking, serving, and otherwise preparing food according to recipes, policies and procedures, including timeliness and proper temperatures.
Ensure all food products meet quality standards; promptly alert management and remove any items that do not meet these expectations.
Scrape food residues, wash dishes, and unload clean dishes, ensuring all items are sanitized and stored properly.
Clean tables and seating areas so guests can be seated quickly. Transfers supplies and equipment between storage and work areas by hand or by cart.
Coordinate and assist in setting up and breaking down stations designated by the manager.
Use and care for kitchen equipment, including knives, stoves, freezers, and other machinery.
Coordinate and assist in maintaining a clean and organized work and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces.
Assist with daily safety observations and report safety hazards discovered in the location to management immediately.
Maintain daily temperature logs.
Complete opening and closing station checklists.
Work in a fast-paced and multi-task environment with varying temperatures, both indoor and outdoor.
Assist with catering and special events as needed.
Adhere to the uniform policy.
Adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.