Area Reservations Sales Specialist

San Diego Mission Bay ResortSan Diego, CA
4d$22Onsite

About The Position

Noble House Hotels & Resort Properties: L’Auberge Del Mar, Estancia La Jolla and San Diego Mission Bay Resort. Every Noble House property is one of a kind, meticulously designed to stand on its own merits. The unifying thread that connects each and every hotel is not the architecture or the amenities, but lies within the people – and the local culture – that make up Noble House Hotels & Resorts. Our Area Reservations Sales team support San Diego Mission Bay Resort, Estancia La Jolla Hotel & Spa, L'Auberge Del Mar. We are seeking individuals who are friendly, professional, driven, resourceful, an demonstrate the spirit of hospitality. Noble House Hotels and Resorts is excited to welcome a new Area Reservations Sales Specialist. This position is based at Mission Bay Resort property. The Area Reservations Sales team is responsible for delivering the quality service as defined by Noble House Hotels & Resorts. The Area Reservation Sales Specialist is a highly visible role in which you directly impact potential guest stays, business and have the ability to create memories that will last a lifetime! Answer in-bound reservations sales calls our three Noble House properties, L’Auberge Del Mar, Estancia La Jolla, San Diego Mission Bay Resort Respond to inquiries ensuring all guest needs are identified and options are proactively suggested Ensure reservation and guest details are correctly entered into the Property Management System Promote seasonal packages and current promotions to our guests Candidates with previous reservations sales experience will be prioritized YOU: We're looking for someone who thrives on interacting with guests and team members and enjoys providing memories that will last a lifetime! This role requires your friendly, energetic, and professional personality.

Requirements

  • Desire to learn and grow within the hotel and/or tourism industry
  • Possess a friendly, energized, and outgoing personality
  • Have sales focused experience with an ability to genuinely connect with customers
  • Manage to work independently within a fast-paced environment
  • Have excellent interpersonal skills with ability to multi-task
  • Must be very detailed oriented and have a professional demeanor
  • Demonstrate ability to maintain a high degree of confidentiality
  • Maintain Schedule flexibility

Nice To Haves

  • Candidates with previous reservations sales experience will be prioritized

Responsibilities

  • Answer in-bound reservations sales calls our three Noble House properties, L’Auberge Del Mar, Estancia La Jolla, San Diego Mission Bay Resort
  • Respond to inquiries ensuring all guest needs are identified and options are proactively suggested
  • Ensure reservation and guest details are correctly entered into the Property Management System
  • Promote seasonal packages and current promotions to our guests

Benefits

  • A comprehensive Health Benefits Package to include Medical/Dental/Vision.
  • Supplemental benefits to select from such as Short-term Disability, Life Insurance, Hospitality Indemnity, Pet Insurance
  • 401K Plan with Employer Match
  • Daily complimentary lunch meal
  • Bonus Incentive Plan
  • Onsite Complimentary Parking
  • On demand Pay – Your Pay before Payday
  • Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts
  • Career growth opportunities and recognition programs
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