Area Representative I, Public Sector (Remote in Upper Midwest)

WM•Milwaukee, WI

18d•Remote

About The Position

Develops and maintains strategic, trusted, long term relationships with public sector customers to achieve mutually beneficial goals and deliver shared value. Uses business development skills and content knowledge to promote and assist with sales and service activities for public sector customers and prospects in a designated Area. Uses a consultative approach to retain and expand business with current WM customers. Assists in establishing and maintaining effective working relationships with WM's franchise operations in cities, counties, and special districts ensuring that existing, extended, and new contracts are favorable to the Company while meeting and anticipating the requirements of the public sector customers served. Serves as a company representative for local officials, community stakeholders, and associated businesses. Uses various media channels to coordinate and disseminate publicity and good-will information concerning WM. This position is remote however the employee must reside in the Upper Midwest (WI, MN, ND or SD) in order to be considered based on business need and will be required to periodically attend in-person meetings.

Requirements

Must live and work in the U.S.
Associate's degree (accredited) in Business Administration, Communications, Political Science, or Economics, or in lieu of degree, High School Diploma or GED (accredited)
Two years of previous applicable experience in government relations, outside sales, public service, or related field (in addition to education requirement)

Responsibilities

Secure profitable new business, contract renewals and price increases
Add new services, programs and more favorable language to existing contracts
Reduce recycling contamination
Manage existing contracts including relationship maintenance, contract terms, service offerings, price increases and extensions
Maintain and enhance customer relationships and satisfaction through significant personal and professional involvement in the community. This includes but is not limited to: attending public functions, City Council/Board meetings and other community events, conducting community educational and informational outreach and working with appropriate media outlets for communication purposes
Coordinate activities with other WM departments as necessary to deliver on contract and service expectations
Develop strategies to strengthen/deepen service offerings and wallet share of existing contracts
Utilize contract management and audit tools to maximize contract value and compliance
Utilize revenue acceleration tools for existing contract renewals and target pursuits, shaping RFP’s and existing contracts to provide value propositions that match customer needs and WM offerings
Develop community partnerships with elected officials and key community stakeholders that result in positive press coverage and have a beneficial impact on the community and WM
Provide support and insight on political strategies, activity and needs within a community
Coordinate, oversee and manage all bid responses, including pricing analysis, reporting and other exhibits as required
Develop marketing strategies that identify retention and growth opportunities that include supporting strategies, resources and timelines necessary to accomplish goals
Continue to build skills by participating in on-going training offered by the Company