Area Property Manager

Preiss•Athens, GA

About The Position

The Area Property Manager is responsible for all aspects of the day-to-day operation of the property, including managing staff and overseeing activities related to leasing, marketing and maintenance. Overall objectives are to maximize occupancy, minimize expenses and ensure a positive resident experience.

Requirements

Minimum: 2 years experience in property management
Ability to manage, delegate, motivate, and mentor staff
Excellent customer service skills and ability to resolve escalated customer concerns
Demonstrated basic financial skills (working with budgets, projecting revenue, accounts payable, accounts receivable, billing, understanding of delinquency and financial reports)
Understanding of Fair Housing
Ability to be authoritative and execute all office operations in accordance with HR and company procedures.
Valid drivers' license
High School diploma; some college

Nice To Haves

Preferred: 2+ years property management leadership experience; management experience at a Student Housing Property.
Accounting skills and an understanding of debits and credits
Understanding of compliance issues (i.e. building codes, licenses etc.)
Understanding of maintenance issues
Valid state-specific Real Estate License, where applicable
Bachelor’s degree

Responsibilities

Personnel Management
Oversee the hiring of new staff, according to budgeted headcount.
Provide ongoing feedback to on-site staff
Provide process and procedural training to new hires
Complete & forward all HR documentation in a timely manner
Complete all payroll deadlines
Tenant Experience
Provide excellent customer service to residents, parents and prospects
Manage escalated resident concerns/complaints
Oversee all necessary functions to facilitate a smooth tenant “Move in” and “Move Out”
Ensure all residents transitions occur within the specified time-frame and with minimal complaints.
Reporting and Administrative
Create monthly variance and executive summary reports
Project quarterly income and expenses
Oversee financial reporting and analysis
Annual budgeting & business plans
Delegate and distribute monthly goals based on property leasing requirements
Maintain budgeting occupancy rates
Monthly variance & executive summary reports to investor group
Monitor overtime and hours allowed per job function
Leasing and Marketing
Provide enthusiasm & support toward achievement of leasing goals
Oversee credit and background checks process
Responsible for all efforts to maintain budgeted occupancy rate through marketing, leasing, and retention activities
Assist with the disbursement and application of Leasing Incentives
Physical Plant
Oversee monthly property inspections
Ensure that maintenance issues are managed in a proper manner and that all emergencies are responded to in a timely manner
Ensure compliance with codes and regulations
Ensure the Transition Manual is followed and executed
Ensure all capital items in need of repair or desired are reported to Regional Manager
Meet with maintenance supervisor to review bids to be in compliance with budgeting dollars.