Area Operations Manager

Xylem•Sacramento, CA

18d•$145,000 - $193,000•Onsite

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Evoqua, a Xylem brand, is excited to announce an incredible opportunity for an Area Operations Manager in the Northern California region! ONSITE POSITION Company Vehicle Assigned We’re seeking a dynamic, experienced leader who thrives on operational excellence, builds strong teams, and drives meaningful impact in the water treatment industry. In this high-visibility role, you’ll oversee service operations, elevate performance, optimize processes, and manage a full $40M P&L—all in support of our mission to deliver sustainable water solutions. Two direct reports (Managers) and 23 extended reports Leadership: Proven track record of leading high-performing teams across diverse operational environments. Skilled in building and nurturing a culture of accountability, collaboration, and continuous improvement. Team Development: Recruiting, mentoring, and coaching team members to achieve individual and organizational goals Employee Engagement: Fostering a positive work environment that promotes inclusion, recognition, and professional growth. Performance Management: Setting clear expectations, conducting regular evaluations, and implementing development plans to drive results. Full area ownership for business operations and performance of assigned customer base. Maintain an increasing customer base as well as operations contribution performance, full P&L ownership, and customer satisfaction. Consistently achieving financial targets and safety objectives in a fast-paced high transaction and customer focused environment.

Requirements

Bachelor's degree: Business Administration, Engineering
5-8 years leadership experience in management and successful demonstration of key responsibilities and knowledge.
Proven leadership and collaboration skills with the ability to effectively supervise, coach, and influence employees.
Mechanical aptitude
Experience in the water treatment industry
Ability to manage dispersed workforce.
Highly proficient in MS Office suite of products (Excel, Outlook, Word, PowerPoint).

Nice To Haves

Advanced degree or equivalent combination of education and experience.
Familiarity with SAP and MS Dynamics is a plus.

Responsibilities

Ensure efficient service execution of all new and existing business to deliver world class performance
Able to quickly respond and resolve customer issues with a win-win mindset.
Drive best in class EH&S culture and processes, including stewardship of the Evoqua Safety Process.
Deploy, execute, and focus the vision, mission and strategy for the business.
Enable entrepreneurial and innovative thought leadership.
Empower employees to explore operational efficiencies and expanded service offerings.
Collaborating with business partners to manage day-to-day challenges and issues associated with operating the business, providing meaningful solutions to our customer and internal stakeholders.
Develop and maintain strong partnerships with our top 20 customers within the region.
Maintaining comprehensive knowledge of the competitors strengths, weaknesses, and competitive advantages.
Communicates with all levels of the organization. Understands that effective communication is vital to successfully conducting business inside and outside of the Company. Ensures communication flows freely up, down, and across reporting lines.
Practice positive leadership and coaching within your organization and networking internally to drive positive changes and outcomes with peers.
Continually assesses and attracts best talent. Seeks to develop and train best in class talent through performance management and a balance of internal development / promotion and external hiring.
Continuous improvement of operations efficiencies at all levels of the business, drive the organization for ongoing productivity, customer satisfactions, and profitability improvement.
Able to think strategically and execute tactically.
Full P&L ($40 Million), inventory, AR, and capital expenditures ownership.