Area Operations Manager

FORTÉ • Tampa, FL

12d

About The Position

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.

What You’ll Be Doing:
The Area Operations Manager’s (AOM) primary responsibilities are customer satisfaction and exceeding the business plan of their area business unit. The primary duties are to provide leadership for the Technical Services teams, to support the sales process, and to develop Technical Services associates. The operational decisions made at this level will be conducted within the business plan, budget, policies, and procedures, all while promoting the core values of the company.

Requirements

• The AOM must possess leadership, managerial, business and financial planning, customer, employee relations and technical skills.
• Educational and experience background should consist of leadership, management, business, and technical electronics training or experience
• The Area Operations Manager must develop and maintain relationships with employees, key customers, and multiple subcontractors
• Previous A/V, Broadcast, or Building Systems with IT systems integration, project management, operations management, and service experience are required
• Previous P&L experience.
• Must have experience in goal setting, performance reviews, employee development and recruiting.

Responsibilities

• Provide leadership for the Technical Services teams
• Support the sales process
• Develop Technical Services associates
• Conduct operational decisions within the business plan, budget, policies, and procedures
• Interviewing, hiring, and training employees
• Planning, assigning, and directing work
• Appraising performance
• Rewarding and disciplining employees
• Addressing complaints and resolving problems

Benefits

• Healthcare, vision & dental coverage to keep you and your family well
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
• Employer-paid life and disability insurance for added peace of mind
• 401(k) with company match to invest in your future
• Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
• Tuition reimbursement and ongoing learning opportunities to support your growth
• Employer-paid employee assistance program to care for your physical, mental, and financial health
• Paid time off that helps you truly disconnect

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees