Area Manager

CADY•Johns Creek, GA

26d•Onsite

About The Position

The Area Manager is a critical leadership role responsible for overseeing the operations and performance of two CADY studio locations, ensuring both deliver exceptional customer experiences and meet business goals. This position plays a pivotal role in building high-performing teams, maintaining operational excellence, and collaborating cross-functionally to execute studio and event strategies. A successful Area Manager will be results-driven, people-focused, and strategic in managing both studios with consistency and excellence.

Requirements

Must be at least 18 years of age.
Must pass a satisfactory background check.
Valid driver’s license and reliable transportation.
Available to work weekend hours during the busy season.
Professional demeanor with customers and team members.
Familiarity with business systems and a willingness to learn new platforms.
Ability to support and motivate a team to achieve high standards.
Ability to stay organized and efficient in a fast-paced environment while remaining calm under pressure.
Proven experience leading multiple teams or locations in a high-volume, customer-focused environment
Demonstrated ability to recruit, coach, and develop high-performing teams
Excellent verbal and written communication skills with the ability to influence and motivate
Strong problem-solving, decision-making, and performance analysis skills
Solid understanding of operational workflows and using metrics to drive results
Highly organized with the ability to manage time, prioritize, and adapt in a fast-paced, seasonal business
High School diploma or equivalent.
Able to walk/move inside or outside for more than 6 consecutive hours.
Able to work in outdoor weather as needed.
Comfortable with significant noise and sensory stimulants (e.g., busy retail environments with camera flashes, music, and crowded areas).
Able to move up to 40 lbs.
Able to bend or stoop.

Responsibilities

Lead and oversee all operational aspects of two CADY studio locations, ensuring both meet performance, experience, and financial targets
Recruit, hire, train, and develop studio teams, fostering a culture of accountability, growth, and excellence
Monitor and analyze KPIs across both studios, including sales performance, customer satisfaction, employee engagement, and operational efficiency
Implement company standards and procedures to ensure consistency in customer experience and quality across both studios and events
Serve as a resource and escalation point for studio-level issues, problem-solving in real time while promoting long-term solutions
Partner with internal departments (HR, Marketing, Production, Logistics) to support both studio locations in achieving goals
Support strategic planning and execution of school events and photography sessions, ensuring preparedness, team readiness, and brand alignment
Ensure both studios maintain a high standard of cleanliness, safety, and visual merchandising
Review and manage budgets, payroll, and expenses for assigned studios, ensuring profitability and resource efficiency
Champion CADY culture and values across both locations, leading by example and reinforcing our mission-driven mindset
Drive innovation and local marketing strategies to increase brand awareness and market share
Complete additional responsibilities as assigned by senior leadership