Area Manager

Redstone Residential•Starkville, MS

About The Position

The Area Manager is a critical leadership role responsible for overseeing the operations of their designated property as a Community Manager while also providing supervisory support to multiple properties, similar to a Regional Manager role. This unique middle-management position is designed to develop future Regional Managers by providing experience in both property-level and multi-property oversight.

Requirements

Bachelor’s Degree preferred, or equivalent experience in student housing or multifamily property management.
Previous experience in a property management leadership role.
Experience managing budgets, financial reports, and performance analysis.
Professional demeanor with excellent communication and presentation skills.
Strong leadership and interpersonal skills with the ability to motivate and develop a team.
Exceptional problem-solving and decision-making skills.
Ability to manage multiple projects and priorities in a fast-paced environment.
Strong customer service and relationship management skills.
This position requires occasional travel, which may include air travel as necessary to attend meetings, or company events. Employees must be able and willing to travel by plane when required to fulfill the responsibilities of the role.
Prior experience in a supervisory or training capacity.
Ability to work flexible hours, including occasional evenings and weekends.

Nice To Haves

Experience with Entrata or other property management software is a plus.

Responsibilities

Monitor Redstone Key Performance Indicators (KPI’s) on-site, which involves managing the property to the approved operating budget, overseeing the lease-up of the property, collect rents, manage delinquency, and submit weekly and monthly reports to Redstone.
Create a positive environment that enhances the experience for our residents
Build and maintain relationships with community resources
Promote and emphasize outstanding customer service through staff training and on-going job performance evaluations
Work collaboratively with other staff members in a highly entrepreneurial environment.
Manage projects ranging from marketing initiatives to construction projects
Serve as the primary Community Manager for assigned property or properties, ensuring optimal daily operations, tenant satisfaction, and property maintenance.
Oversee leasing activities, resident relations, and the implementation of community policies and procedures.
Provide guidance and support to Community Managers at multiple properties.
Oversee on-site staff performance, training, and development.
Collaborate with leadership to identify and nurture future leaders within the region.
Provide guidance and support to Community Managers at multiple sites as assigned.
Assist in the development and execution of Regional Manager strategy items, including marketing, leasing, and financial performance goals.
Conduct regular site visits to ensure properties meet company standards for appearance, maintenance, and resident satisfaction.
Mentor and train Community Managers and other on-site staff, fostering a collaborative and high-performing team environment.
Collaborate with the Regional Vice President or Senior Regional Manager to identify and develop potential leadership talent within the region.
Assist in the preparation and management of property budgets, ensuring alignment with financial goals and objectives.
Analyze financial reports and key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as needed.
Ensure compliance with all local, state, and federal regulations, as well as company policies and procedures.
Monitor and address any safety or security issues within the properties under their purview.