Area Manager

Omni Eye Specialist Pa•Erie, PA

23h

About The Position

The Area Manager assumes responsibility for ensuring the cost-effective delivery of quality patient care while striving for continued improvement in operating and financial performance. In conjunction with leadership, the Area Manager plays a key role in the implementation and enforcement of the practice’s strategic plan(s).

Requirements

Bachelor's Degree
Proven leadership and change management skills required
Minimum three years physician practice management experience
Effective verbal and written communication skills
Proficient in Microsoft Word, Excel, Outlook and PowerPoint

Nice To Haves

Comfortable with Electronic Medical Record (EMR) system.

Responsibilities

Responsible for the overall service experience and support of medical staff to help deliver clinical excellence to patients.
Effectively promotes high standards of practice through adherence to policies, protocols and practice guidelines; identifies and corrects deficiencies in medical policies, protocols and guidelines utilizing performance improvement processes.
Provides oversight of practice location and oversees all aspects of workflow management.
Administrative and functional supervision of all clinical staff members including students, traveling staff members, support providers and medical providers.
Develops delegates and monitors the Center’s operational goals, and ensures timely completion.
In collaboration with the Marketing Department, develops a marketing strategy in order to create and implement a comprehensive marketing plan for the Center.
Ensure appropriate staffing of professional and support staff in regards to patient scheduling and budgetary requirements.
Communicates effectively with the clinical team to ensure quality of delivered care.
Facilitates communication among physicians, staff and administration establishing a climate that encourages teamwork and promotes collegial collaboration among all team members.
Plans and facilitates medical office meetings to communicate key initiatives and evoke change.
Participates in medical staff educational programs and meetings.
Responsible for addressing patient complaints.
Manages staff schedules and approves time cards for payroll.
Monitors and evaluates performance of staff members by setting goals and conducting performance appraisals.
Identifies and addresses performance and behavioral problems of staff; counsels and disciplines according to OOMC’s policies.
Recommends personnel actions, such as promotions, demotions, transfers, and disciplinary actions. Assists in the interpretation of and compliance with Human Resources, Practice-wide, and departmental policies and procedures.
Assists in the hiring process by interviewing candidates and provides hiring recommendations based upon OOMC’s required competencies and desired behaviors.
Assures Center’s compliance with relevant OOMC compliance and risk management policies.
Actively supports Practice’s compliance with medical record keeping, MIPs documentation and reporting requirements.
Reviews and approves all Center-related invoices for medical and office supplies.
Assumes responsibility for office budget, reviews Profits and Loss Statements, marketing reports and other operational analyses to help drive growth and efficiency.
Provides productivity reports to physicians.
Identify opportunities to increase quality, safety, effectiveness and efficiency in the practice.
Travel to other satellite locations.