Area Manager

Waste Harmonics Keter • Los Angeles, CA

1d • Remote

About The Position

The Area Manager role is a temporary position with the potential to transition into a permanent role based on business needs and individual performance. You will be responsible for managing waste and recycling programs at client locations consisting of regional shopping centers, office developments and mixed-use centers. Responsibilities include hauler and customer relationship management, program implementation, design, and management. The Area Manager works directly with members of the operational team such as other Area Managers and Inside Operation Specialists, the Finance staff, and the leadership team. This is a fully remote role with a base out of California-SF, SD, or LA

Requirements

• Bachelor’s degree and 2-3 years professional experience preferred.
• Previous experience in waste and recycling, the service industry, property management, or retail industry is required.
• Ability to communicate effectively to all levels within an organization.
• Self-starter with the ability to multi-task and achieve goals.
• Understanding of the business and its processes.
• Proficient with Microsoft Office Suite (Excel, Outlook, Word, and PowerPoint).
• Excellent organizational skills, follow up skills, and detail orientation.
• Outstanding written and verbal communication skills.
• Able to work long hours as needed, work alone without supervision, and meet deadlines.
• Requires overnight travel.
• Incumbent must already be located in CA in SF, LA, Or SD

Responsibilities

• Maintains and implements strategic direction to improve the financial performance of assigned properties.
• Makes specific recommendations and changes for a properties profit and diversion improvement.
• Manages the properties in a portfolio by educating retail merchants, inspecting and managing equipment, overseeing daily operations, controls, and accounting functions.
• Develops a working knowledge of all facets of the business including, but not limited to, efficiency, diversion, customer service, finance, A/R, auditing, vendor relations, and industry regulations.
• Communicates with multiple departments regarding operational issues.
• Completes and maintains reports as directed in a timely manner.
• Assists the sales team by conducting site surveys as needed.
• Researches potential vendors for properties such as hauling companies and recycling companies, pressure washers, repair and maintenance companies, etc.
• Works with the Operational staff to understand PSI gauge readings, budgeted pulls by container and size, efficiency targets, and documentation of customer data.
• Analyzes waste, recycling, and compost programs at properties to develop and implement enhancement opportunities.
• Develops partnerships with customers through proactive communication.
• Gains market knowledge of waste and recycling providers operating within the assigned region that provide the greatest value.
• Addresses and documents operational issues ensuring that all issues are satisfactorily resolved.
• Conducts regular site visits to ensure operations are meeting the Waste Harmonics Keter standard.
• Provides prompt and accurate property and audit reports to the Operations and Accounting Departments.
• Assists in the implementation of operational projects as needed and communicating with customers about service issues and resolutions.
• Performs on-site training of tenants and property staff on proper waste and recycling procedures.
• Ensures all equipment signage is promptly and accurately placed where applicable.
• Reviews waste, recycling and compost programs for onsite source separation, service adjustments, and equipment reconfigurations in order to drive optimal value.
• Works with the finance department to assist with collection efforts, including on-site meetings with tenant management.
• Reviews P&L statements monthly and advise the Finance team of necessary corrections.
• Perform other duties as assigned.

Benefits

• Competitive Compensation
• Annual Bonus Plan at Every Level
• Continuous Learning and Development Opportunities
• 401(k) Retirement Savings with Company Match; Immediate Vesting
• Medical & Dental Insurance
• Vision Insurance (Company Paid)
• Life Insurance (Company Paid)
• Short-term & Long-term Disability (Company paid)
• Employee Assistance Program
• Flexible Spending Accounts/Health Savings Accounts
• Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer
• 7 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees