Area Manager

West Marine•Rock Hill, SC

55d•Onsite

About The Position

The Distribution Center Area Manager is responsible for leading all operational activities within their assigned functional area of the distribution center. This role ensures efficient, safe, and cost-effective operations while meeting or exceeding performance targets for productivity, quality, and customer service. The Area Manager will lead a team of Leads and Crew Members to achieve operational excellence in support of the company's retail operations. West Marine is a Drug-Free and Equal Opportunity Employer.

Requirements

Education: Bachelor's degree in Supply Chain Management, Logistics, Business Administration preferred or equivalent demonstrated years of career progression
Experience: Minimum of 3-5 years of experience in inventory management, preferably within a distribution or warehouse environment
Proven experience through examples of serving as an effective change management agent
Proven experience in a managerial or supervisory role
Skills: Strong analytical, best practice identification, problem-solving and standardization skills
Excellent organizational skills and abilities
Proficient in inventory management processes, tools and Microsoft Office Suite
Outstanding leadership and team collaboration skills
Excellent communication and interpersonal skills
Other Requirements: Willing to submit to a criminal background check and a pre-employment drug screening.
Must be at least 18 years of age.

Responsibilities

Operational Management: Direct day-to-day operations within the assigned area (Inbound, Outbound, Inventory Control, or Facilities), ensuring all activities meet established performance standards and service level agreements
Develop and implement operational plans that align with business objectives, peak season demands, and changing business needs
Monitor key performance indicators including Safety, Quality, Delivery, Cost and Culture metrics, taking corrective action when performance falls below target.
Optimize workflows, labor allocation, and resource utilization to maximize efficiency and throughput
Team Leadership: Lead, coach, and develop a team of Leads and hourly Crew Members, typically ranging from 15-75+ Crew Members depending on shift and functional area
Conduct regular performance evaluations, provide constructive feedback, and create development plans for Crew Members
Foster a culture of accountability, continuous improvement, and Crew Member engagement
Partner with HR to address Crew Member relations issues and ensure consistent application of company policies
Continuous Improvement: Identify opportunities for operational improvements and lead initiatives to enhance Safety, Quality, Delivery, Cost and Culture
Implement 5S, Six Sigma, or other continuous improvement methodologies to eliminate waste and drive efficiency
Collaborate with cross-functional teams including OpEx, IT, Transportation and Retail Store Operations to optimize end-to-end supply chain performance
Champion the adoption of new technologies, automation, and systems to improve operational capabilities
Safety and Compliance: Maintain a safe work environment by enforcing safety policies, conducting regular safety audits, and addressing hazards promptly
Ensure compliance with OSHA regulations, company safety standards, and industry best practices
Lead incident investigations and implement corrective actions to prevent recurrence
Promote a safety-first culture and achieve safety performance targets
Budget & Cost Management: Manage departmental budget, controlling labor costs, overtime, and operational expenses
Analyze financial performance and implement cost-saving initiatives without compromising safety or quality
Optimize inventory accuracy and minimize shrink, damage, and waste within the operation