Area Manager

LC SERVICES 1 LLC•Wake Forest, NC

just now

About The Position

We are seeking an experienced and dynamic Area Manager to oversee the operations of our endodontics practice. The Area Manager will oversee key performance indicators (KPIs), manage staff, and ensure smooth operations across four locations. The ideal candidate will possess excellent leadership skills, a strong understanding of dental practice management, and a commitment to delivering exceptional patient care.

Requirements

Bachelor’s degree in business administration, healthcare management, or a related field preferred
Minimum of 3 years of experience in the dental industry, required
Strong understanding of dental practice operations and management
Excellent leadership, communication, and interpersonal skills
Proficiency in dental practice management software and Microsoft Office Suite
Ability to travel between practice locations as needed

Responsibilities

Oversee daily operations of four practice locations
Ensure compliance with company policies and procedures
Monitor and manage inventory and supplies
Implement and maintain effective workflows and processes
Develop, track, and analyze KPIs to measure practice performance
Identify areas for improvement and implement strategies to achieve targets
Prepare regular reports on practice performance for senior management
Supervise and support clinic staff, including administrative personnel and dental assistants
Conduct performance evaluations and provide feedback
Facilitate staff training and development programs
Address any personnel issues and foster a positive work environment.
Coordinate schedules and ensure efficient use of doctor time across all locations
Support doctors in delivering high-quality patient care
Address any operational or logistical issues affecting doctors
Ensure exceptional patient care and satisfaction
Address patient concerns and complaints promptly and effectively
Implement initiatives to enhance the overall patient experience
Assist in budgeting and financial planning for the practice
Monitor financial performance and implement cost-control measures
Ensure accurate and timely billing and collections
Collaborate with senior management to develop and execute strategic plans
Identify opportunities for growth and expansion
Implement marketing and promotional strategies to attract new patients