Area Manager

E.Q.U.I.P. Enterprises•San Antonio, TX

1d•$60,000 - $60,000

About The Position

Now Hiring! We want you on our team!! Helping People! Great Team! Amazing Culture! If that sounds great to you, come join our team, where our passion and purpose is to provide job skills training, a compassionate culture, and employment opportunities for disabled veterans and other people with disabilities! If you are interested, please consider applying for this position within our company as a Area Manager. Job Summary: Under the direction of the Field Operations Director, the Area Manager manages federal and/or state government contracts under the AbilityOne and WorksWonders programs respectively. Applies sound management decisions in planning and managing the program of work. Responsible for the supervision, training, and development of Project Managers, Supervisors, Crew Leads, and all assigned personnel for each contract. Responsible for ensuring the scope of work is performed to the specifications of the contract. Maintains accountability of all assigned equipment and is responsible for equipment maintenance. Operates within budget, practices good supply discipline, and builds/maintains solid customer relationships. Supports the organization in its mission to help change the lives of disabled individuals through employment opportunities. The incumbent will be responsible for developing long-term relationships with their portfolio of assigned customers and employees.

Requirements

A Bachelor’s Degree or equivalent combination of education, training, and experience.
A minimum of 10 years of direct experience in reviewing, negotiating, and administering a wide variety of federal government or commercial contracts.
Be capable of obtaining, and maintaining, applicable certifications and/or licenses required for specific contracts.
Proven area management or other relevant experience.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
Experience in delivering client-focused solutions based on customer needs.
Proven ability to manage multiple projects at a time while paying strict attention to detail.
Excellent listening, negotiation, and presentation skills.
Excellent verbal and written communications skills.
70% Travel is required to contract sites locally and out of town, including overnight stays. Works a flexible schedule to include evenings and weekends when required.
Excellent negotiation, organization, and written and oral communication skills with the ability to anticipate and respond quickly to business requirements and interact successfully across all levels of the organization.
Must have strong attention to detail and be able to handle a high volume of contract-related tasks in a fast-paced environment while maintaining a customer service orientation.
Must be a U.S. Citizen capable of obtaining a security clearance.

Responsibilities

Operate as the lead point of contact for any and all matters specific to customers and employees.
Understand the full scope of each contract to include deliverables and manage all contract functions.
Manage the project in a cost-efficient and effective manner.
Supervise, coach mentor, train, and develop all assigned personnel to execute all phases of operations.
Manages employee relations issues.
Prepare daily, weekly, and quarterly reports to communicate operational effectiveness and fiscal responsibility to senior management.
Oversees the purchase of supplies and equipment.
Perform random quality inspections to ensure superior service delivery, reduce customer complaints, and identify opportunities for employee development.
Increase standards of customer service.
Manages profits and loss.
Identify growth opportunities within the territory and works to increase sales targets for individual locations.
Build and maintain strong, long-lasting customer relationships.
Ensure the timely and successful delivery of our services according to customer needs and objectives.
Assists the Quality Team with the preparation of quality reports as assigned or needed.
Assist with high-severity requests or issue escalations as needed.
Plans, organizes, assigns, reviews, and evaluates work of subordinates; assures that standards are maintained, and that work is completed within established deadlines; disciplines assigned staff as necessary.
Makes the more difficult decisions in connection with functions of the contract requirements.
Responsible for performance standards, operating procedures, and reporting systems.
Performs daily, weekly, and monthly fiscal audits to establish sound fiscal management, identify negative trends in performance outcomes, and take appropriate corrective action.
Successfully negotiate problem resolution regarding contracting specifications and performance.
Read, write, and speak English.
Prioritize multiple tasks effectively.
Handle a fast-paced environment and high levels of stress.
Adheres and enforces occupational safety procedures to include being an awareness ambassador for Safety/Loss Prevention
Responsibility to take a proactive role in protecting the agency’s assets and resources by controlling costs and generating revenue.
Other duties as assigned.