Area Manager, Baltimore

Pmm Companies•Milford Mill, MD

About The Position

The Area Manager holds overall responsibility for the janitorial program for multiple clients in numerous facilities in his/her geographic area. This position is based in Baltimore, MD with possible local travel throughout the DMV.

Requirements

The ideal candidate will have a professional demeanor, and the ability to communicate well with clients, via phone, email and in person.
They must be able to train, direct and manage a diverse workforce of part time employees at various locations.
We are seeking someone with an eye for detail, and the ability to multi-task.
The Area Manager must be comfortable working in a fast-paced, ever changing environment.
They must be able to delegate tasks, and solve problems rapidly.
Knowledge of Microsoft Office is required.
Minimum of 10 years of combined Management and Supervisory experience
Bilingual (english/spanish) is a must

Nice To Haves

Janitorial, Facilities Hospitality, or Restaurant management experience is preferred, but not required.

Responsibilities

Perform customer service duties, and handle all client requests or complaints in a timely manner. Follow up to ensure satisfaction.
Supervise, train, motivate and develop team members
Work with the HR department to ensure all jobs are properly staffed and trained.
Arrange for coverage in the event of an employee absence
Disciplinary action and/ or termination of employees whenever necessary
Perform regular inspections of buildings to ensure that specifications are being met
Correct deficiencies in buildings whenever necessary
Maintain budgetary compliance at all accounts, specifically with labor hours/ supplies / equipment
Oversee scheduling and payroll for all employees working in your accounts
Scheduling of special project work when requested or needed
Ensure that all janitorial equipment is in good working condition and well maintained.
Track and maintain supply inventory
Ensure building safety and security for employees