Area Manager

Insomnia CookiesMilwaukee, WI
11d

About The Position

The Area Manager oversees 3–6 bakeries and acts as a multi-unit operational leader responsible for profitability, operational consistency, talent development, and brand standards across their region. This role functions as a field operations strategist and hands-on coach. Area Managers balance data-driven oversight with in-store leadership, ensuring each bakery delivers strong financial performance while maintaining Insomnia’s operational excellence. Success in this role is measured using the same performance lens as district leadership: revenue growth, labor efficiency, COGS control, EBITDA contribution, and operational scorecards.

Requirements

  • 5+ years restaurant/retail operations leadership
  • Strong P&L and financial acumen
  • Experience coaching managers and developing leaders
  • Ability to travel regionally and provide hands-on support
  • Operational analytics and problem-solving mindset
  • High accountability leadership style

Responsibilities

  • Analyze weekly performance scorecards and identify improvement opportunities
  • Drive revenue growth, labor efficiency, and cost control initiatives
  • Audit inventory, shrink, and yield performance
  • Lead P&L reviews and margin improvement strategies
  • Standardize best practices across all bakeries
  • Recruit, develop, and retain strong BOM and ABOM talent
  • Maintain succession pipeline for future leaders
  • Conduct coaching sessions, leadership training, and career development planning
  • Hold bakery leadership accountable to operational standards
  • Foster consistent regional culture and employee engagement
  • Conduct site audits and performance walk-throughs
  • Ensure SOP execution across bakeries
  • Coordinate scheduling frameworks and coverage planning
  • Oversee equipment, maintenance, and capital priorities
  • Support new bakery openings and operational rollouts
  • Partner with corporate teams (Finance, HR, Supply Chain, IT)
  • Provide field insight into operational programs
  • Support technology and systems rollouts
  • Communicate regional performance trends upward
  • Step into bakery leadership during emergencies
  • Lead root-cause problem solving during operational disruptions
  • Develop contingency plans for peak periods

Benefits

  • Competitive base + performance bonus
  • Comprehensive benefits package
  • Leadership growth opportunities
  • Regional impact and visibility
  • Free cookies (obviously)
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