Area Manager-Urgent Care

MultiCare Health System•Hayden, ID

2d•Onsite

About The Position

We are looking for an Area Manager to join our Indigo Urgent Care team and oversee our clinic locations in the INW Region including Coeur d'Alene and Hayden. You will also have a home base in Spokane where the Indigo Urgent Care training facility is located. This leadership role offers the opportunity to guide high-performing teams while fostering strong camaraderie with fellow Area Managers—a supportive network for collaboration and shared success. Enjoy continuous growth through ongoing learning, development, and peer-to-peer engagement, all while making a meaningful impact on patient care. The Area Manager for Retail Health is a lead administrative position responsible for the oversight and management of the daily operations for multiple affiliated Retail Health and ancillary service locations that are geographically dispersed in the region. The Area Manager engages in and coaches the team to achieve the Retail Health vision of transforming health care through delivering an exceptional experience to its customers and team members. The Area Manager travels to the various clinics on a regular basis and is available during business hours (including night/weekends/holidays/on-call rotation). In this role, you will maintain broad ownership of all administrative functions including operations, marketing, finance, human resource management, medical and business information systems, and ancillary planning and development. You will also maintain the highest quality clinical and service experience for every customer and team member at all assigned sites.

Requirements

Bachelor’s degree or 4 years of experience in lieu of degree will be considered
Three (3) years of experience in professional or technical role required
Three (3) years of experience in a supervisory or lead capacity

Nice To Haves

Master’s degree preferred
Experience in urgent care or healthcare field (for the professional or technical role)

Responsibilities

Oversight and management of the daily operations for multiple affiliated Retail Health and ancillary service locations that are geographically dispersed in the region
Engages in and coaches the team to achieve the Retail Health vision of transforming health care through delivering an exceptional experience to its customers and team members
Travels to the various clinics on a regular basis
Available during business hours (including night/weekends/holidays/on-call rotation)
Maintain broad ownership of all administrative functions including operations, marketing, finance, human resource management, medical and business information systems, and ancillary planning and development
Maintain the highest quality clinical and service experience for every customer and team member at all assigned sites