Area Manager - Quality Assurance/Systems

Walmart • Lebanon, TN

1d • Onsite

About The Position

This position is for an Area Manager in Quality Assurance/Systems at Walmart. The role involves communicating with various stakeholders, implementing business plans, managing productivity, and maintaining quality and safety standards within the area of responsibility. Key aspects include identifying and resolving concerns, supervising and developing associates and leaders, managing QA guidelines and procedures, and overseeing systems hardware, software maintenance, installation, and troubleshooting. The manager is expected to uphold Walmart's values of Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. Walmart, founded by Sam Walton, has grown into the world's biggest retailer, committed to helping customers save money. The company is focused on reinventing the shopping experience and values its associates in shaping the future of retail.

Requirements

• Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in a Business, Logistics or related field OR 2 years Walmart logistics experience OR 2 years supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Inventory Management
• Microsoft Office
• Walmart Logistics Systems
• Bachelors: Business
• Bachelors: Logistics

Responsibilities

• Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
• Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties, and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).
• Monitor and manage productivity of area of responsibility by preparing, reviewing, and/or analyzing business reports.
• Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards, and procedures, monitoring associate compliance to policies and procedures, distributing and maintaining procedures and supporting documentation.
• Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.
• Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback, teaching, supporting, and modeling Logistics and company policies and procedures, identifying training and development needs, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
• Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g., slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays, tracking and reporting close date product, hazardous material processing).
• Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems, ensuring that the necessary repairs are completed on existing systems, and tracking inventory and ordering system components as needed.
• Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors, and supporting the continuing development of current and future systems applications.

Benefits

• Competitive pay
• Performance-based bonus awards
• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)
• Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location)
• Additional compensation for certain positions may also include Stock

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees