Area Manager - Parking Operations

Propark Mobility•New Haven, CT

1d•$65,000 - $75,000•Onsite

About The Position

This position is responsible for multiple locations accross their assigned portfolio with oversight for all aspects of the operation, including shuttle fleet management, self-parking, and valet services, as well as overseeing your designated area's teams. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top assett. We make each day great - together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to our simple driving goal: create the perfect parking moment for every guest. Propark Mobility is an industry leading company that began with one lone lot in Hartford, CT in 1984. Today we boast over 750+ locations throughout the U.S. and are on a 5-year plan to quadruple our size!Are you ready to park your career here? We have lots of opportunities ahead! As Area Manager, you will: Provide exemplary leadership and development to your teams. Provide support and guidance to supervisors and managers in handling customer service issues and day-to-day operational needs. Develop and maintain lasting, mutually productive client relations and attend client meetings. Review management reports and client statements on a consolidated basis to ensure actual financial results meet both corporate and client budgeted expectations. Review performance metrics, forecasts, and KPIs, analyze trends, and work with senior managers and/or the corporate office to maximize performance. Work with both the regional teams and corporate to prepare annual budgets to ensure that a proper plan for the generation of revenues, allocation of staff, and operating expenses are established for the fiscal year. Perform other tasks as developed and assigned by company management.

Requirements

You have 3-5 years of proven leadership in the hospitality and/or parking industries.
Your operational and financial acumen are outstanding, and you are able to share and coach your leaders in these areas.
You use your impeccable conversational and written communication skills to develop lasting relationships with clients, colleagues, and staff.
You see a challenge as an opportunity and ready to “charge the hill” to lead your team to new heights
Your education includes a bachelor’s degree or the equivalent in work experience
You know your way around a computer and will have no problems with revenue control equipment, payroll systems, or the Microsoft Office suite.

Nice To Haves

Previous parking industry experience, with a hospitality focus also being a top assett.
Progressive management experience with multi-teams front-line employee oversight
Established experience with scheduling and payroll is a plus
Bachelor’s degree with a concentration in business is helpful but not required.

Responsibilities

Provide exemplary leadership and development to your teams.
Provide support and guidance to supervisors and managers in handling customer service issues and day-to-day operational needs.
Develop and maintain lasting, mutually productive client relations and attend client meetings.
Review management reports and client statements on a consolidated basis to ensure actual financial results meet both corporate and client budgeted expectations.
Review performance metrics, forecasts, and KPIs, analyze trends, and work with senior managers and/or the corporate office to maximize performance.
Work with both the regional teams and corporate to prepare annual budgets to ensure that a proper plan for the generation of revenues, allocation of staff, and operating expenses are established for the fiscal year.
Perform other tasks as developed and assigned by company management.

Benefits

Fantastic opportunities for career growth - we always look to promote from within first!
Free Parking!!
Competitive salary that is commensurate with experience, plus incentive bonus potential.
Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
Priority driven culture that is supportive, engaging, empowering and celebratory.
A company that values diversity, inclusion, and belonging.
The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
Learning opportunities through our internal training program - Propark Think
Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7
Free parking while working at your assigned Propark location(s).