Area Manager/Janitorial (Janitorial)

ESS Clean•Indianapolis, IN

About The Position

Overview Why Join ESS Clean? Our mission is more than words on a page — Improving Lives Through Superior Service is how we operate every day. Guided by our core values — Serve Others, Own It, Be Honest, Have Fun, and Embrace Growth — we’re building a workplace where people feel valued, supported, and empowered to do their best work. Job Skills / Requirements The Area Manager owns day-to-day operations for a group of client sites. You’ll hire, train, and coach janitorial crews, monitor quality through regular inspections, and make sure every customer concern gets swift, complete follow-up. Schedule: Friday, Saturday, Sunday, and Monday, 10 hours, 10pm-8:30am

Requirements

Language: Bilingual English/Spanish strongly preferred
Experience: 2+ years of progressive management in janitorial or facilities services
Solid judgment under pressure; able to prioritize and meet deadlines
Strong customer-service mindset and attention to detail
Clear written and verbal communication skills
Organized, able to juggle multiple sites and tasks at once
Proficiency with MS Office (email, spreadsheets, documents)
Valid driver’s license and reliable transportation

Responsibilities

Team Leadership Onboard and train new cleaners (hands-on shadowing included)
Set clear shift and area assignments; adjust staffing as needed
Address performance or attendance issues promptly and document actions
Quality & Customer Care Inspect each facility on a set schedule, correct deficiencies on the spot
Respond to client questions or complaints the same day and follow through to closure
Recommend and coordinate special projects (deep cleans, floor work, etc.)
Operations & Compliance Review and approve employee timecards; submit payroll data accurately and on time
Track and reorder supplies to maintain par levels without waste
Enforce all safety policies; investigate and report any accidents immediately
Complete required company training and certifications