Area Manager II, Public Sector Solutions

WM•Seattle, WA

16h•Hybrid

About The Position

Directs the development and execution of strategic plans and proposal development to secure environmental service contracts for Government (both Municipal and County), Educational and Federal facilities throughout the Puget Sound Area with greater than $125 million in Public Sector annual revenue. Develops and maintains relationships with key political and community leaders and directs all aspects of the Area's political relationship base. Partners with the Public Sector Solutions Director to identify growth targets and strategies. Develops budget and resource assessments to integrate sales/service offerings (recycling, organics etc.) within the Area. Hires, trains, coaches and manages Public Sector Sales Representatives. Communicates verbally and in writing with WM senior leadership regarding financial pro formas, acquisitions, and contracts. This is a hybrid, work from home role however the employee must reside in the greater Seattle area based on business need. The employee will periodically be required to attend meetings in the area office, conduct customer site visits and/or visit district offices.

Requirements

Bachelor's Degree (accredited) in Business or Public Administration, Communications, Political Science, Economics, or similar area of study, or in lieu of degree, High School Diploma GED (accredited) and four years of relevant work experience.
7 years previous applicable experience in government relations, outside sales, public service, or related field (in addition to education requirement).

Nice To Haves

Master’s degree in business or public administration
Strong written and verbal communication skills.
Strong analytical skills.
Previous experience including at least three (3) years managing a team of two or more individuals (in addition to education requirement).
Proactive initiative to drive price, growth and/or service expansion opportunities in the Area.
Ten years of prior experience working in the solid waste industry and strong knowledge of collection, disposal, recycle processing and other environmental solutions.

Responsibilities

Establish and maintain strategic community partnerships to build significant, long-term relationships with key customers
Build, maintain and manage political relationships with key decision makers and industry influencers in contracted communities
Develop and manage annual operating expense budgets for public education, political and community activities and strategies
Develop annual revenue budget and plans to meet goals, including price increase strategy and timing, capital needs, service offerings and resource allocations
Oversee education and community outreach activities including, but not limited to, print, electronic media and direct mail campaigns
Partner with Market Area leadership to develop growth and retention strategies to meet WM’s growth goals
Oversee audit and revenue management process of existing contracts, including legal compliance, reporting and revenue enhancement opportunities and ensure amendment terms and conditions are favorable to the company
Develop competitive sales analysis on market trends, competitors and service offerings
Develop, coach and manage Sr Account Executives and other professional staff utilizing effective feedback and available training tools and resources
Develop talent assessments, action and succession plans for direct reports and staff
Prepare weekly and monthly activity summaries as requested
Work with other internal WM departments to meet Market Area and customer objectives
Develop and execute community and political plans and programs, both short and long range, to support sales and revenue objectives of organization
Understand and guide negotiations for all contracts
Oversee development and maintenance of customer database
Guide preparation of sales activity reports and presents to executive management
Collaborates with a team to develop ideas to improve existing methods, services, products, processes and/or procedures
Other duties as assigned