Area Manager, Data Centers, Logistics Operations Management

Google • New Albany, OH

1d • $132,000 - $194,000

About The Position

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. As an Area Manager in operations management, you will play a key role within Google's Data Center Logistics team and be responsible for overseeing multiple warehouse locations where third-party logistics providers deliver all required campus logistics services. You will manage daily logistics operations across multiple sites, applying industry best practices to enhance performance, reduce costs, and maintain a safe workplace. You will oversee third-party partner teams, which includes everything from account management and spend controls to handling escalations. You will be responsible for defining and monitoring Key Performance Indicators (KPIs) to ensure consistent performance across all managed sites, with an emphasis on safety, quality, and productivity. You will be involved in leading continuous improvement initiatives and contributing to the development of regional logistics strategies and operational plans. You will also manage and mentor a team of Logistics Operations Managers (LOMs), with an understanding of either warehousing or data center operations and a strong focus on managing teams and multiple locations. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Requirements

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in a customer or client-facing role supporting logistics operations.
• 7 years of experience working in domestic and international environments managing vendors (i.e., suppliers, manufacturers) or third-party logistics.
• 5 years of experience managing operations and leading cross-regional teams.

Nice To Haves

• Experience in continuous improvement methodologies (e.g., Lean, Six Sigma, 5S) and managing processes and cost optimization.
• Experience in managing or mentoring teams, leading cross-functional projects, and effectively managing various stakeholder relationships.
• Experience with investigative and business intelligence tools (e.g., SQL, Tableau) and defining KPIs, monitoring performance, and informing strategic decision-making.
• Experience managing multi-site or regional logistics operations.
• Experience with enterprise supply chain systems (ERP, WMS, TMS, SAP).
• Familiarity with modern warehouse automation and global logistics.

Responsibilities

• Lead and manage all day-to-day logistics operations across multiple sites (data centers or warehouses) to ensure industry best practices are applied, safety standards are maintained, and performance goals are consistently achieved.
• Oversee and be fully accountable for the performance of third-party logistics (3PL) partners, including contract management, budget controls, conducting regular business reviews, and managing all related performance metrics and escalations.
• Define, own, and continuously monitor Key Performance Indicators (KPIs) and vendor scorecards, develop and present strategic business cases to justify and drive logistics improvements and operational changes.
• Manage, mentor, and develop a team of Logistics Operations Managers, while also leading cross-functional and continuous improvement initiatives focused on key business outcomes like on-time installation.
• Contribute to the long-term logistics strategy and operational planning, effectively managing and allocating resources and budgets across all managed locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees