Logistics Operations Manager, Google Data Center Logistics

GoogleAtlanta, GA
10h$89,000 - $127,000

About The Position

In this role, you will be the leader of how Google optimizes daily logistics processes while incorporating current industry standards and best practices. You will be responsible for managing continuous process improvement recommendations, managing the implementation of changes within operations, standardizing user documentation, creating processes that motivate action, and interacting with all partner teams. You will initiate and oversee operational improvement efforts for Google Cloud Logistics, analyze operational impacts to inform improvements, work with key stakeholders, motivate innovation within the operational teams, and create presentations or documents for the leadership team highlighting operational performance and improvements. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in a customer or client-facing operations management role supporting data center logistics.

Nice To Haves

  • 5 years of experience managing operations in multiple locations.
  • 5 years of experience in operations management, problem-solving, Third-Party Logistics (3PL) vendor relationships, budget creation, and cost management.
  • 2 years of experience analyzing data and generating business insights in order to guide business decisions.
  • Ability to work with systems tools, such as SAP, homegrown systems, etc.

Responsibilities

  • Own the day-to-day logistics operations management of multiple data center locations.
  • Create, lead, and support cross-functional company initiatives/projects.
  • Manage Third-party logistics partners with associates on their teams dedicated to our account.
  • Manage and monitor metrics for key performance indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements.
  • Drive alignment and prioritization of initiatives in a fluid environment.
  • Manage quarterly budgets, invoice control, and capital improvement projects within your locations.
  • Manage relationships with multiple internal customers at data centers.
  • Recognize improvement opportunities to the cost or quality of services to be provided. Be proactive in turning these thoughts into a documented business case, present the business case to your peers and management for approval, and provide ongoing project management.
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