Area Maintenance Technician NO ON-CALL REQUIRED

ACC MANAGEMENT GROUP, INC.•Madison, WI

47d

About The Position

Are you a skilled maintenance professional looking for a dynamic role where no two days are the same? We’re hiring an Area Maintenance Technician to support our growing portfolio of diverse apartment communities across Dane County, Wisconsin. In this hands-on role, you'll be a key part of ensuring our properties remain safe, functional, and well-maintained for our residents. This position is ideal for someone who enjoys variety in their work, is highly self-motivated, and thrives in a fast-paced environment. From routine maintenance to emergency repairs, your work will directly impact the quality of life for our residents and the success of our team. If you’re ready to take the next step in your maintenance career with a company that values integrity, teamwork, and service, we want to hear from you! ACC Offers: Competitive pay, benefits (medical, dental, vision, STD/LTD/Life), 401K, paid time off, and NO on-call required! Position Summary: To oversee and assist with the day-to-day operations at the property(s) due to but not limited to absences, vacancies, or lease-ups. This position is where the staffing needs are at any given time and travel is a regular requirement of this position as well as the ability to be flexible and adaptable. This person will work closely with the Regional Vice President, Regional Manager(s) and Community Manager(s) to ensure all deadlines, goals, and expectations are being met on a routine basis. Additionally, this person will be responsible for onboarding and training new maintenance technicians, coordinating inspections of properties, and completing large maintenance projects. This person will also assist the Regional Vice President with other accountabilities including, but not limited to vendor management, bid review, and emergency response management.

Requirements

5+ years of facilities experience required.
Multi-family property maintenance experience is required.
Advanced knowledge and understanding of electrical, plumbing, groundskeeping, and troubleshooting.
Must be able to physically inspect the properties.
Advanced knowledge and able to use a variety of equipment including saws, drills, multi-meter, hand tools,power tools, and cordless tools.
Maintain a valid driver's license with an acceptable driving record.
Flexibility with working hours and availability for emergency response.
Ability to prioritize and possess efficient time management skills.
Demonstrates strong administrative and organizational skills.
Demonstrates excellent verbal and written communication skills.
Strong customer service skills with the ability to handle complaints in a positive and time efficient manner.
Goal-oriented, team player.
Ability to work independently under tight deadlines.
Exhibits a high degree of professionalism and respect through appearance and interactions with others.
It is expected that all Facilities staff will furnish their own basic tools. The exception would be any specialty items, i.e., ladders, that are property specific.

Responsibilities

Serve as the Maintenance Technician at assigned properties.
Monitor property(s) for maintenance issues. Perform inspections of all units, buildings, and common areas.
Maintain all tools and equipment in acceptable working conditions and the work area neat and clean.
General HVAC, plumbing, electrical, groundskeeping, shoveling and salting, door and lock repair, carpentry,drywall repair, cleaning, painting and appliance troubleshooting required.
Communicate with the manager on daily work orders and provide a status update to ensure all orders are current and collected.
Perform and conduct all unit turnovers within ACC policies and by deadlines provided.
Create and maintain a safe work environment and direct all concerns to the manager immediately.
Perform preventative maintenance per the ACC policies and operations manual.
Report and document all accident and emergency situations in a timely manner.
Keep all resident and sensitive information confidential per company policy.
Execute facility and maintenance related policies and procedures for all managed properties.
Execute large facility projects as needed.
Support maintenance operations for lease-up properties when needed.
Facilitate training for Maintenance Technicians, Community Managers, and Regional Managers.
Communicate the workflow and procedures of the company regularly.
Maintain a current working knowledge of REAC inspection standards.
Participate in REAC inspections with HUD and/or inspectors, when necessary.
Available for emergency responses for events that may result in insurance claims.
Maintain relationships with vendors, suppliers, and professionals servicing the company.
Work with regional staff to review bids for capital improvement projects.
Track preventative maintenance and semi-annual unit inspection schedules within the portfolio.
Oversee emergency on-call structures and communicate changes in a timely manner.
Create and maintain a professional environment, leading by example.
Meet regularly with the Facility Director and Facility Administrator to ensure consistency in training, policy execution and industry changes.
All other duties as assigned.