Area General Manager

Sodexo•Ferndale, MI

About The Position

Elevate Healthcare Excellence: Lead Multi-Unit Operations across Michigan! Sodexo is seeking a strategic and results-driven Area General Manager to join our leadership team in Michigan. Reporting directly to the Client Executive, this high-impact role provides operational oversight and mentorship to General Managers across multiple healthcare locations within a premier health system. As the Area General Manager, you will be the strategic bridge between our client’s vision and on-site execution. You will oversee a diverse portfolio that includes hospital retail, high-volume culinary production, and patient services. Travel Requirement: This position involves regular regional travel to multiple sites and locations across Eastern and Northern Michigan. Candidates should be prepared to spend time on the road visiting different facilities, ensuring consistent support and collaboration across the region. Reliable transportation and flexibility to accommodate varying schedules are essential. A valid driver’s license and acceptable driver’s license record check is required. If you are a multi-unit leader who thrives on building strong client partnerships, developing high-performing teams, and driving culinary and financial excellence, this is your next career move! Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Requirements

5+ years of multi-unit or "Area" management experience, preferably within a complex healthcare or large-scale hospitality environment.
Demonstrated ability to manage multiple P&Ls, develop strategic growth plans, and navigate complex client relationships.
A strong background in food service operations, including experience overseeing retail cafes and culinary production teams.
Outstanding professional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
A valid driver’s license and acceptable driver’s license record check is required.
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

Nice To Haves

Bachelor’s degree in business, Hospitality Management, or a related field (preferred).

Responsibilities

Provide strategic direction and daily support to General Managers across several locations to ensure operational consistency and excellence.
Act as a key partner to the Client Executive, ensuring Sodexo’s services align with the health system’s strategic goals.
Drive P&L performance across the area, managing budgets, labor, and retail revenue while identifying opportunities for growth.
Oversee the integration of high-end retail and culinary standards—ensuring that even our "back-of-house" sous chef responsibilities meet "front-of-house" guest expectations.
Mentor and coach General Managers, fostering a culture of professional growth, accountability, and a "Service First" mindset.
Ensure all locations meet or exceed Sodexo’s rigorous safety, sanitation, and regulatory compliance standards.