Area Director

Allied Universal • Washington, DC

12h • $110,000 - $124,000

About The Position

Allied Universal® is hiring a Area Director. The Area Director (AD) is responsible for the day-to-day operational management of an assigned client portfolio. The Area Director will act as the primary client contact for the assigned customer and will provide proactive resolution of any operational issues at assigned client base, maintain ongoing and proactive client contact, including site visits, meeting attendance, timely response and follow-up, phone calls, lunches, and other special events. Compensation & Benefits: Salary range $110,000-124,000 annually, depending on experience. Medical/Dental/Vision coverage Employee life insurance Paid employee training and development 401K Employee assistance programs Paid holidays and flexible PTO (Paid Time Off) Great company culture and work/life balance Why Join Allied Universal? Career Growth: Opportunities to advance within a global leader in security services Impactful Work: Play a vital role in protecting people, property, and businesses Supportive Team: Work with caring professionals dedicated to safety and excellence

Requirements

• High school diploma or equivalent, or a minimum of five (5) years of work history in any field
• Minimum of three (3) years of security management experience
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Professional, articulate, and able to use good independent judgment and discretion
• Outstanding oral and written communication skills
• Ability to successfully interact at all levels of the organization, including with clients

Nice To Haves

• Bachelor’s degree in Criminal Justice, Business, or another related field
• Prior experience in law enforcement and/or military

Responsibilities

• Act as the primary client contact for the assigned customer; responsible for regular face to face client interaction and proactive resolution of any operational issues at assigned client base; maintain ongoing and proactive client contact, including site visits, meeting attendance, timely response and follow-up, phone calls, lunches, and other special events
• Utilizing personnel/staffing concerns or requests, service issues or requests, execution of company programs, officer performance issues, or other service-related items
• Ensure all post requirements are current and complete at assigned portfolio, including current post orders, training and licensing compliance, staff training, vehicle policy compliance, uniform and appearance standards being met, and other staff and client relations policies being administered according to company standards
• Ensure staff at assigned portfolio accounts meets all client and company standards, and that policies regarding coaching and discipline are followed consistently, employee complaints are promptly reported, investigated, and resolved, and compliance with all employee relations policies is followed consistently
• Assist the Portfolio Vice President in coaching, developing, and training site staff to meet branch needs, including oversight in company policy execution by branch staff, assistance in completing projects as directed by portfolio leadership
• Directly responsible, with the Portfolio Vice President for new account startups and transitions, ensuring staffing levels are met, training and uniform issues are addressed, and physically participating in startup activities to ensure a smooth transition
• Attend and actively participate in management meetings within region and at corporate
• Observe operations and make suggestions for improved efficiency as appropriate, including providing ideas and plans for growth and improvements within the assigned portfolio, branch, or companywide
• Frequent travel to sites within territory depending on the needs of the business, up to 70% of the time to manage site operations and personnel inspections
• Actively participate in recruiting, hiring, and staffing of account leadership personnel
• Conduct risk/vulnerability assessments and provide expert advice on resolution of deficiencies; develop and implement resolutions
• Oversee business continuity operations; ensure emergency response plans are in place; develop and implement plans
• Maintain compliance with client requirements
• Ensure all required client training is being completed
• Maintain site specific post orders/read files
• Review scheduling activity report (SAR) weekly to avoid payroll and invoicing errors
• Manage client guard tour systems
• Facilitate service issue action plans as needed
• Participate in monthly regional safety committee meetings
• Actively adhere to and enforce all safety policies, ensuring their successful implementation throughout your territory

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED