Area Director of Operations - Georgia

Affinity Hospice

About The Position

The Area Director of Operations oversees the direction, quality, and compliance of hospice clinical services, ensuring alignment with organizational standards and goals. This role manages operational infrastructure, strategic planning, staffing, employee development, and financial oversight. Through strong leadership, communication, and delegation, the director fosters a motivated and high-performing management team. POSITION QUALIFICATIONS • EDUCATION: o Master’s degree in business or healthcare degree or nursing equivalent required • EXPIERENCE: o Minimum of three (3) years of management experience in hospice or a related healthcare setting. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES • Develop and manage an annual budget, ensuring profitability and cost-effective operations. • Oversee the delivery of hospice medical care and benefits within the designated region. • Direct daily operations, including business development, program expansion, and market growth. • Recruit, select, and retain highly qualified professionals. • Serve as a key liaison between local sites and corporate leadership. • Participate in the Quality Assessment and Performance Improvement (QAPI) Program. • Ensure adherence to organizational policies, procedures, and regulatory standards. • Oversee in-service training programs to maintain high-quality patient care. • Provide technical and on-site support during agency surveys and accreditation processes. • Participate in Interdisciplinary Group (IDG) meetings, offering technical guidance and mentorship. • Support clinical management in pain and symptom management best practices. • Engage in continuous professional development to enhance leadership and industry expertise. • Identify and address skill or knowledge gaps to improve performance and effectiveness. • Foster a collaborative culture by networking with colleagues, exchanging best practices, and providing direct support. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED • Proven ability to supervise and lead professional and administrative personnel. • Demonstrated leadership, team-building, and organizational skills. • Experience working in a matrix management environment. • Extensive experience in business and clinical operations. • Strong background in strategic planning and development. • Excellent verbal and written communication skills. Affinity Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The Mission of Affinity Hospice is building the legacy of providing exceptional individualized hospice and palliative care, which ensures the physical, emotional, psychosocial, and spiritual support of our patients; their family members; and employees within the communities we serve.

Requirements

Master’s degree in business or healthcare degree or nursing equivalent required
Minimum of three (3) years of management experience in hospice or a related healthcare setting.
Proven ability to supervise and lead professional and administrative personnel.
Demonstrated leadership, team-building, and organizational skills.
Experience working in a matrix management environment.
Extensive experience in business and clinical operations.
Strong background in strategic planning and development.
Excellent verbal and written communication skills.

Responsibilities

Develop and manage an annual budget, ensuring profitability and cost-effective operations.
Oversee the delivery of hospice medical care and benefits within the designated region.
Direct daily operations, including business development, program expansion, and market growth.
Recruit, select, and retain highly qualified professionals.
Serve as a key liaison between local sites and corporate leadership.
Participate in the Quality Assessment and Performance Improvement (QAPI) Program.
Ensure adherence to organizational policies, procedures, and regulatory standards.
Oversee in-service training programs to maintain high-quality patient care.
Provide technical and on-site support during agency surveys and accreditation processes.
Participate in Interdisciplinary Group (IDG) meetings, offering technical guidance and mentorship.
Support clinical management in pain and symptom management best practices.
Engage in continuous professional development to enhance leadership and industry expertise.
Identify and address skill or knowledge gaps to improve performance and effectiveness.
Foster a collaborative culture by networking with colleagues, exchanging best practices, and providing direct support.