Area Director, Extended Stay - Everhome Suites

Choice Hotels International • Minneapolis, MN

4d • $98,000 - $115,000 • Remote

About The Position

The Area Director, Extended Stay – Everhome Suites Performance serves as a strategic advisor and operational consultant for Everhome Suites franchisees. This role focuses on driving performance across revenue, occupancy, and guest experience metrics by leveraging data-driven insights and brand standards. The position requires extensive travel and collaboration with cross-functional teams to ensure consistent execution of the Everhome Suites operating model.

Requirements

• Bachelor’s degree in Hospitality, Business, or related field or equivalent combination of education and work experience.
• 15+ years of hotel operations experience, with strong preference for extended stay, midscale, and select-service hotels.
• 10+ years of hotel leadership or multi-unit oversight, ideally in a franchise environment.
• Deep knowledge of extended stay operating models, including occupancy management, labor efficiency, and cost discipline.
• Proven ability to influence performance through consulting and coaching.
• Strong analytical skills with expertise in forecasting, budgeting, and profitability optimization.
• Exceptional communication, time management, and organizational skills.
• Proficiency with Microsoft Office and performance management platforms.

Nice To Haves

• MBA or advanced degree.
• Experience working within a matrixed organization and adapting to evolving business needs.
• Familiarity with tools such as CoSTAR, Co-Pilot, Medallia, Salesforce, Tableau, and HotStats.

Responsibilities

• Conduct property visits and deliver operational, financial, and guest experience consultations aligned with Everhome Suites standards.
• Ensure execution of extended stay fundamentals: occupancy discipline, long-stay sales activation, labor efficiency, and cost control.
• Leverage performance data and brand insights to influence adoption of Everhome standards and drive operational excellence.
• Lead performance across revenue, occupancy, ADR, RevPAR Index, Extended Stay Occupancy (EssOcc), and ALOS.
• Partner with Revenue Management, Distribution, and Sales teams to enhance long-stay business and local-market demand generation.
• Improve guest satisfaction by analyzing Medallia insights and eliminating key drivers of service failures.
• Deliver high-impact consultations using data-driven analysis and brand-specific operating practices.
• Apply Trusted Advisor skills to develop strong owner-operator relationships across assigned hotels.
• Promote engagement with Choice Hotels’ proprietary tools and resources to enhance profitability and efficiency.
• Maintain proactive, transparent communication with franchisees and internal stakeholders.
• Document consultation outcomes and progress updates within Choice’s contact management systems.
• Share market insights, best practices, and performance trends relevant to Everhome Suites and the extended stay segment.
• Submit timely and accurate business expenses, reports, and consultation records.
• Support extended stay franchise sales initiatives and represent Everhome Suites at industry events.
• Contribute insights to support the continued evolution of the Everhome Suites brand.

Benefits

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees