Architecture and Design Sales Director

Scott Group Studio

About The Position

The A&D Sales Director is responsible for leading and developing Scott Group Studio’s Architecture and Design (A&D) Sales team across all showrooms. This role ensures consistent execution, growth, accountability, and superior client experience in every market. Reporting to the Vice President of Sales, the A&D Showroom Sales Director provides coaching, direction, and performance management for both showroom and outside sales teams to achieve company sales and strategic objectives.

Requirements

Bachelor’s degree in design, business, marketing or a related field preferred.
Minimum 8 years of experience within the A&D industry, including at least 3 years in sales management or showroom leadership.
Demonstrated success leading multi-market or multi-team sales operations with measurable performance results.
Strong experience in consultative or relationship-based selling.
Experience implementing and driving CRM adoption to improve visibility, accountability, and sales performance across a creative or design-driven team.
Strong data and process orientation, with the ability to balance structure and flexibility in a creative environment.
Ability to lead, motivate, and develop high-performing teams.
Diplomacy, good timing, and a direct communication style.
Strong interpersonal, verbal, and written communication skills.
Ability to speak in front of a variety of audiences including 1:1, small groups, large groups, training sessions, networking events, trade events, client meetings, prospective client meetings, etc.
Ability to earn and maintain trust among clients, direct reports, peers, and leadership.

Responsibilities

Lead and manage all A&D showroom and outside sales team members across a six-market territory.
Establish and communicate clear sales goals, activity expectations, and performance aligned with company objectives.
Conduct regular team and individual meetings to review sales pipelines, goal progress, and activity metrics.
Lead the adoption and optimization of the CRM system, ensuring consistent use for pipeline tracking, client communication, and forecasting including training and coaching team members on effective CRM use, connecting system insights to business goals and customer experience.
Partner with design and operations teams to align CRM data with project tracking and client engagement processes.
Analyze CRM data to identify trends, improve sales effectiveness, and inform leadership decision-making.
Provide coaching and mentoring on consultative selling, client relationship management, and business development techniques.
Collaborate closely with Inside Sales to ensure efficient lead generation, handoff, and client follow-up processes.
Support High Value Account initiatives by facilitating collaboration and communication across markets and departments.
Plan and oversee regional events, trade shows, and networking opportunities to strengthen brand presence and client engagement.
Respond to and resolve customer escalations promptly while reinforcing a world class service experience.
Partner with Vice President of Sales on quarterly and annual business reviews, sales forecasting, and strategic planning.
Participate in recruiting, hiring, onboarding, and professional development of sales personnel.
Prepare and present regular performance updates, metrics, and market insights to executive leadership.
Maintain knowledge of industry trends, competitor activities, and emerging market opportunities.
All additional duties assigned as needed.