Architect - Court Case Management

Ondaro (US)

15d • $127,500 - $172,500 • Remote

About The Position

As an industry-recognized leader and pure-play ServiceNow Elite partner, Ondaro designs, enables and sustains digital transformation for enterprise clients across both private and public sectors. Ondaro is a multi-award-winning firm, having earned ServiceNow’s "Creator Workflow" award, "Americas Elite Partner of the Year," and "Global Elite Partner of the Year" awards. Ondao’s end-to-end solutions enable organizations to make the most of their ServiceNow investments, reducing costs and improving the quality of services across the enterprise. Our portfolio includes strategy, implementation, modernization, digital transformation, and cloud-managed services that span across ServiceNow’s Technology, Customer, Employee, and Creator workflows.
Overview: The Ondaro Enterprise Architect is responsible for our client’s success.
The Enterprise Architect role works directly with assigned clients aligning their ServiceNow technology strategy with their overall business objectives. Their main duties include developing ways to integrate business systems, creating and implementing architectural models, and suggesting improvements to current internal functions and processes that ServiceNow supports. This role requires strong communication and analytical skills to ensure the client has and understands the right technical strategy to transform their vision into reality.

Requirements

• Fluency to develop and use architecture frameworks, patterns, and best practices to drive business transformation.
• Excellent analytical and creative problem-solving skills.
• Strong analytical listener who aims to analyze a problem from a neutral starting point to achieve an in-depth understanding.
• Ability to communicate both written and verbally to provide a response in a clear and concise manner, while tailoring the communication appropriately to the intended audience.
• Ability to work effectively in an environment with competing and high priority demands, often navigating ambiguity.
• Ability to manage a solution through the Ondaro Value Delivery Model to achieve client outcomes.
• Ability to prioritize engagement issues and address variables that may affect path towards resolution.
• Ability to understand client business issues through technical analysis, troubleshooting, research, evaluation, and communication.
• Ability to scope engagements and to prepare and present proposals.
• Proven technical, analytical, and organization skills.
• Engages emotional intelligence in all interactions by keeping an open mind, and seeks feedback to improve.
• Through influence, has the ability to challenge the norm through intellectual curiosity that challenges the norm and causes one to think differently.
• Appropriate industry architectural certifications such as TOGAF, Zachman, etc.
• 2+ active CIS Certifications.
• Certified System Administrator.
• ServiceNow Implementation Badge.
• Experience on a completed large and complex, full lifecycle projects as an Architect using ServiceNow platform in the public or private sector.
• Experience managing the overall application platform architecture.
• Experience overseeing development, validation, and deployment plans.
• Experience implementing a court case management and/or adjudication administration functionality.
• Experience in modeling and graphical representations.
• Experience building strategic working relationships with C-Level leadership.
• Experience delivering complex technology solutions at both program and project management level engagements.
• Ability to learn on the job in order to speak the customer’s language.
• Experience as either a major stakeholder in platform strategy or has implemented the ServiceNow platform in one or more organizations.
• Humble and authentic by being transparent, freely sharing knowledge, open minded, and seeking feedback to improve.
• Trusted Partner through being an active listener, which seeks to understand and applies skill and experience thoughtfully, knows their audience, and builds relationships with Clients and Tritons.
• Team Builder who engages multi-skilled teams internally and externally, drives collaboration and influences outcomes.

Responsibilities

• Trusted Advisor: Serve as the client’s technical trusted advisor and main point of contact for client stakeholders.
• Business Transformation: Oversee various sized projects to drive business transformation and ensure they meet quality standards and business objectives.
• Architecture Roadmaps: Create and implement comprehensive enterprise architecture roadmaps that align with the business and IT organizational strategy and goals.
• Evaluate Systems: Understand client organization initiatives to allow for evaluation of technology strategy, organization, business applications, and infrastructure to suggest improvements.
• Stakeholder Collaboration: Identify, build, and leverage relationships with business and managerial stakeholders to create an infrastructure that meets the business needs, ensure client satisfaction, and translates opportunities into sales.
• Technical Oversight: Oversee architecture landscape for ServiceNow and make recommendations as it relates to the business, application, technical, security, and data architecture.
• Optimize Operations: Identify opportunities that reduce costs and improve efficiency for IT and business operations by providing target state solution architecture, assessments, and gap analysis to conduct trade-off discussions.
• Architectural Compliance: Create, perform, and enforce architectural compliance for specific projects against established architectural criteria, business objectives, change control, and metadata management.
• Research Technologies: Remain current with industry and ServiceNow emerging technologies; recommend new technologies for adoption as necessary.

Benefits

• Ondaro's success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We build in training dollars and hours into our annual plan for each and every employee so you have the time and resources available to stretch yourself.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed