AR Specialist

Vireo Health•New York City, NY

4d•$55,000 - $60,000

About The Position

The Accounts Receivable (AR) Specialist will play a key role in supporting our Sales and Operations team by ensuring timely and accurate billing, payment processing, and financial recordkeeping. This role bridges Finance and Operations, helping maintain a smooth cash-flow cycle, improving customer payment performance, and providing critical insights that support operational decision-making. This position will report the accounting manager. You will be responsible for managing the AR lifecycle end-to-end, collaborating closely with accounting and sales to resolve discrepancies, streamline processes, and maintain strong customer relationships.

Requirements

1+ years of AR experience in the cannabis industry
2+ years of experience in Accounts Receivable, billing, or related finance roles.
Strong understanding of AR processes, cash application, and reconciliation.
Excellent attention to detail and accuracy.
Proficiency with accounting or ERP systems (e.g., QuickBooks, NetSuite, SAP, or similar).
Strong communication skills and the ability to collaborate cross-functionally.
Ability to manage multiple priorities in a fast-paced operational environment.
Analytical mindset – able to identify trends, discrepancies, and improvement opportunities.
Problem-solving – comfortable navigating incomplete information and working with Operations to clarify data.
Customer service orientation – professional, clear, and proactive communication.
Process-driven – organized, consistent, and reliable in managing recurring financial tasks.

Nice To Haves

Experience supporting an Operations or field-service team is a plus.

Responsibilities

Accounts Receivable & Billing
Generate and issue invoices accurately and on schedule based on operational activity (work orders, service records, delivery logs, etc.).
Monitor outstanding balances and proactively follow up on past-due accounts.
Process payments, verify remittances, apply payments, and creation and application of credit memos to customer accounts.
Maintain accurate and up-to-date AR records in the accounting/ERP system.
Creation of new customers in the accounting system.
Operational Support
Partner with Operations to validate billing data, resolve discrepancies, and ensure alignment between operational workflows and financial outputs.
Support Operations leadership by providing AR metrics, reporting, and insights that drive efficiency and forecasting.
Assist in developing and improving AR processes that integrate smoothly with operational procedures.
Customer Communication
Serve as a point of contact for customer billing inquiries, payment issues, and account reconciliations.
Compliance & Process Improvement
Ensure adherence to internal controls, accounting policies, and audit requirements.
Identify opportunities for automation, workflow optimization, and improved data accuracy.
Assist with month-end and quarter-end closing activities related to AR.