AR Specialist

RELIANCE WORLDWIDE•Atlanta, GA

4h•Onsite

About The Position

The Accounts Receivable Specialist is responsible for performing collections and account reconciliations for assigned buying group accounts, researching and resolving payment deductions, working with external and internal customers to answer questions or provide information, answer incoming customer phone calls, process credit card payments, and all other AR duties. Excel experience is required and need on a daily basis. This position reports to the Assistant Accounts Receivable Manager. The ideal candidate will have experience processing high-volume, full-cycle Accounts Receivable to including credit, billing, cash apps, and collections. Candidate needs to possess positive interpersonal skills; ability to communicate effectively, work efficiently, independently and with accuracy; maintain confidential information; be detail-oriented; exercise sound judgment and make accurate and timely decisions; has the ability to multi-task and work independently in a fast-paced environment.

Requirements

4-year degree or equivalent work experience in Accounts Receivable, collections, or other accounting area
Experience with full-cycle accounts receivable a plus
Strong accounting and recordkeeping skills
Familiarity with accounting/billing systems
SAP knowledge desired but not necessary
Proven ability to collect payments in a positive, professional, yet firm manner
Excellent communication skills and sense of persistence
Strong attention to detail and thoroughness
Excellent analytical and problem-solving skills
Self-starting, proactive approach to work
Able to effectively manage multiple projects and deadlines
Experience with Microsoft suite, Intermediate to advanced MS Excel skills is preferred
Experience in growing / changing environment, ability to develop process improvement
Professional communication skills

Nice To Haves

Experience with full-cycle accounts receivable a plus
SAP knowledge desired but not necessary
Experience with Microsoft suite, Intermediate to advanced MS Excel skills is preferred

Responsibilities

Process high-volume full-cycle Business to Business Accounts Receivable
Investigate and collect delinquent receivables by communicating via phone, email, and letters
Reconcile customer accounts and communicate differences to customers
Answer incoming customer phone calls
Process customer credit card payments and credit card refunds
Research and process customer credit card chargebacks
Research and Resolve payment deductions
Work closely with sales, customer service, and finance to resolve invoicing issues
Identify invoices for third party collection actions
Post payments to customer accounts
Assist with special projects and annual external and internal audits
Provide excellent customer service to external and internal customers