AR Specialist

Aston Carter•Neenah, WI

3d•$22 - $26•Hybrid

About The Position

The Accounts Receivable Associate is an integral part of the finance team, responsible for the precise and prompt management of receivable accounts. The role ensures a positive experience for both internal teams and external customers through efficient payment application and resolution of payment-related issues. While primarily focused on accounts receivable functions, this position also provides backup support for accounts payable activities.

Requirements

Associate degree in Accounting or equivalent education and experience required.
Proficiency in accounting, AR, invoicing, collections, reconiliation and data entry
Excellent attention to detail

Nice To Haves

Oracle experience is a plus.
Experience with system implementation and/or system upgrades is beneficial.

Responsibilities

Handle customer service requests related to billing and receivables.
Process policyholder payments through the company’s billing system.
Oversee daily lockbox transactions and maintain accurate records.
Investigate and resolve returned checks, ACH transactions, and credit card disputes.
Prepare and record daily cash deposits.
Respond to inquiries regarding policyholder billing and provide guidance to internal stakeholders.
Collaborate with external vendors and partners to address billing concerns.
Manage and process miscellaneous deposits received onsite.
Reconcile payment processes to ensure accuracy and compliance.
Serve as backup for Accounts Payable by reviewing and entering invoices into the AP system, processing check and ACH payment batches, and addressing vendor inquiries and resolving discrepancies.
Contribute to departmental projects and process improvement initiatives.