AR Operations Analytics & Cash Forecasting Manager

Cisco

6d • Hybrid

About The Position

The AR Operations Analytics & Cash Forecasting Manager plays a critical role in supporting global Accounts Receivable operations by delivering accurate cash forecasting, insightful reporting, and analytical support across disputes, cash application, and AR technology initiatives. This role partners closely with operational stakeholders within Finance Shared Services, the Corporate Controller Group, Sales and FP&A to improve visibility into cash inflows, drive operational efficiency, and support data-driven decision-making.
The position combines operational finance expertise, strong analytical capability, and cross-functional collaboration, serving as a key enabler of AR performance and cash predictability. The role also includes presentation of collections performance to senior leaders throughout Cisco.

Requirements

• Strong analytical skill set with executive presence
• 5+ years of relevant experience
• Bachelor’s Degree in Business, Finance, Economics, Information Management, or related field
• Analytical thinking with strong attention to detail
• Ability to synthesize data into executive-level insights
• Strong communication and stakeholder management skills
• Process improvement mindset

Nice To Haves

• Exposure to large, complex, multi-currency environments
• Familiarity with automation, AI, or analytics tools in AR or Order-to-Cash
• Master's Degree in Economics or Business or CPA a plus

Responsibilities

• Own and continuously improve short-term and mid-term cash collection forecasts in partnership with collections, non-integrated acquisitions, and corporate FP&A.
• Analyze historical collection trends, disputes, billing cycles, and customer payment behavior to improve forecast accuracy.
• Provide variance analysis (forecast vs. actuals) and clearly articulate drivers, risks, and mitigation actions.
• Support month-end, quarter-end, and year-end AR close activities with accurate data and insights
• Partner with regional AR teams to identify operational bottlenecks and improvement opportunities
• Assesses the needs of the business, prioritize projects and drive analyses to completion. Work cross-functionally as needed to enable data architecture and solutions that best meet the analytics and reporting needs of the business
• Gather data inputs from multiple sources. Identify new data sources that will enhance business outcomes and support objectives
• Use modern visualization tools such as Tableau and Power of BI to enhance business understanding through artistic, simple, and concise data story telling
• Use statistical and other quantitative modeling techniques to analyze large data sets, identify business opportunities and quantify risks. Supports advanced analytics including prescriptive and predictive analyses
• Complete complex ad-hoc research, analysis, and reporting. Serves as a subject-matter expert on the team
• May assume project/initiative responsibility, and provide guidance to more junior employees or act as a team lead
• Serve as chief of staff to Sr. Director, Invoice to Cash for staff initiatives and staff projects

Benefits

• U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
• Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
• U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level