AR & Insurance Specialist

Guardian Dentistry Partners•Indian Trail, NC

23h•$18 - $24

About The Position

We are seeking a detail-oriented and experienced dental AR/insurance specialist to join our team. This position is responsible for managing accounts receivable, insurance claims processing, payment posting, and resolving outstanding insurance balances. The ideal candidate will ensure accurate billing, timely follow-up, and maximum reimbursement while maintaining excellent communication with patients and insurance providers.

Requirements

Minimum 2 years of dental insurance billing and AR experience (preferred)
Strong understanding of PPO, Medicaid, and other dental insurance plans
Knowledge of CDT coding and dental terminology
Experience working with dental practice management software
Strong attention to detail and problem-solving skills
Excellent communication and customer service skills
Ability to manage multiple accounts and meet deadlines
Proficiency in Microsoft Office (Excel, Outlook, etc.)

Responsibilities

Submit and track dental insurance claims electronically and manually
Follow up on unpaid, denied, or delayed claims
Review Explanation of Benefits (EOBs) and resolve discrepancies
Post insurance and patient payments accurately
Work AR aging reports and maintain collection goals
Appeal denied or underpaid claims
Verify insurance benefits and coverage when needed
Communicate with insurance companies regarding claim status and corrections
Coordinate with front office staff regarding patient balances and treatment plans
Ensure compliance with HIPAA and company policies
Maintain accurate patient financial records