AR Credit & Collections Analyst

Evenflo•Miamisburg, OH

47d

About The Position

The AR, Collections and Claims Analyst is responsible for processing customer payments, applying cash and creating deductions. The Analyst is also responsible to retrieve back up documentation, validate customer claims and issue credit to offset the deduction. Examples of Typical Activities: Access vendor portals to obtain payment remittance and deduction details Pay invoices and create appropriate deductions Reconcile customer accounts Run deduction reports Determine types of claims and pull appropriate documentation Make copies of the shipping documentation in a shortage situation Pull documentation for penalty situation Validate claims, or create charge back to the customer Obtain routing guides for shortages, penalties, allowances, advertising, freight, pricing, etc. Communicate repetitive charge backs to appropriate department Applied advanced Excel functions to enhance the accuracy and efficiency of claims processing.

Requirements

A minimum of 2-3 years of experience in Accounts Receivable and Credit Collections
HS Diploma
Excellent Verbal and Written Communication Skills
Computer Skills (Excel, Word, ability to navigate the internet)
Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
Builds Strategic Working Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals.
Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Initiates Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
Manages Work - Effectively managing one's time and resources to ensure that work is completed efficiently.
Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Responsibilities

Access vendor portals to obtain payment remittance and deduction details
Pay invoices and create appropriate deductions
Reconcile customer accounts
Run deduction reports
Determine types of claims and pull appropriate documentation
Make copies of the shipping documentation in a shortage situation
Pull documentation for penalty situation
Validate claims, or create charge back to the customer
Obtain routing guides for shortages, penalties, allowances, advertising, freight, pricing, etc.
Communicate repetitive charge backs to appropriate department
Applied advanced Excel functions to enhance the accuracy and efficiency of claims processing.