AR Collections Supervisor

NovaCare Rehabilitation•Canonsburg, PA

1d•Onsite

About The Position

Select Medical/NovaCare Rehabilitation is seeking an Accounts Receivable Collections Supervisor for our Outpatient Business Office located in Canonsburg, PA. Supervises the day-to-day activities of the assigned CBO department staff to ensure maximum productivity for completion and resolution of assigned projects and duties. Expected to assist team to achieve established monthly and quarterly accounts receivable goals in accordance with Select Medical policies, practices and procedures.

Requirements

High school diploma or GED required. Associates degree preferred.
Minimum two years customer service and high volume medical billing and collections.
Effective interpersonal, oral and written communication skills.
Interpersonal skills that promote teamwork, participation, and development.
Ability to interpret and understand contracts and basic accounting principles.
Ability to handle projects and present reports in a manner easily understood by others.
Proficient in Windows based office technologies (ex. Word, Excel, Powerpoint) and billing systems.
Strong managerial, planning and organizational skills.
Excellent communication and customer service skills.
Strong Leadership skills.
Ability to take initiative and make decisions.
Knowledge of assigned state(s) workers compensation rules and regulations.
Ability to prioritize multiple tasks.
Ability to work overtime as required.
Broad knowledge of desktop computer applications.
Strong understanding of corporate accounting and internal control procedures.
Knowledge of accounting and financial reporting software.
Microsoft Word and Excel Knowledge and experience.
Strong analytical and problem solving skills.
High level of attention to detail.
Team player, self-starter able to work with little supervision.
Sensitivity to the needs of every individual to be treated with respect and fairness.
Ability to maintain a professional demeanor and confidentiality.
Excellent written and oral communication skills.
Excellent organizational and multi-tasking skills.

Nice To Haves

One to two years training experience.

Responsibilities

Identifies, analyzes and manages all issues pertaining to accounts receivable and customer service inquiries.
Coordinates, assigns, audits and supervises work within departments to ensure productivity standards and goals are consistently met.
Regularly, reviews and analyzes past due receivables with AR Manager.
Establishes and maintain productive relationships with key resources including other departmental management, other CBO management and payer representatives.
Participates actively in regular AR calls; coordinates activities and shares responsibility for projects with other key AR staff.
Establishes and maintains the necessary billing and receivables tracking systems to maximize collections and cash flow.
Oversees monthly A/R reporting requirements.
Supervises staff including: performance management, salary planning and administration, training and development, work-flow planning, hiring and placement, and disciplinary actions.
Implements and maintains departmental compliance with new and existing policies and procedures.
Performs other duties as assigned.