AR Clerk

Virgin Hotels•Las Vegas, NV

About The Position

The incumbent in this position is responsible for reviewing and processing source data to provide accurate and timely entry to accounting systems and sub-systems. This includes (but is not limited to) Convention, Group, Special Event, Guest, Wholesale, and Travel Agency billing and reconciliation; applying payments; collections for all account types; resolving credit card issues for all account types (company and individual); credit card chargeback reconciliation; and all guest service issues after departure.

Requirements

Current, legal, and unrestricted ability to work in the United States
Must be able to obtain/maintain Nevada Gaming licensing requirements
Proficiency and accuracy with adding machines and computers
Functional knowledge of Microsoft Excel, Word, and Outlook.
Previous lodging management system knowledge is preferred (i.e. AS400/LMS, Opera, etc.)
Functional knowledge of credit card transactions and applicable regulations is preferred
Self-motivated team player with commitment to excellence and accuracy

Nice To Haves

1 year of applicable AR (Accounts Receivable) experience
Must enjoy being around and working with people
Comply with all safety and health department procedures as well as all state and federal laws
Maintain a neat, clean, and well-groomed appearance
Basic understanding of the company budget process
Ability to facilitate department roles in monthly financial closings
Adhere to hotel policies including but not limited to attendance, safety, and behavior

Responsibilities

Process input data according to established accounting procedures, facilitating timely and accurate recordings
Communicate with company personnel and guests to ensure account records are accurate and complete
Answer guest's inquiries and assist in rectifying guest's problems
Type correspondence, memos, file documents, etc., copies and distributes to proper recipients
Review system documents for accuracy and completeness
Notify supervisor of any potential discrepancies and assists with research and resolution of problems
Responsible for billing and reconciliation for all non-gaming account types (i.e., Conventions, Groups, Special Events, Guests, Wholesale, and Travel Agency/Wholesale accounts)
Accurately apply all received payments, and update in established filing/tracking parameters
Responsible for past due collections for all account types
Responsible for commission and/or rebate payment processing for all account types
Responsible for resolving credit card issues for all account types
Respond to credit card chargebacks and reconciliation of chargeback accounts
Enter revenue adjustments or settlements of outstanding balances
Assist guests/guest with service issues after departure
All other job-related duties and projects as assigned