AR and Collections Manager

Acumatica • Bellevue, WA

2d • $115,000 - $125,000 • Remote

About The Position

Acumatica is hiring for an Accounts Receivable & Collections Manager. The AR and Collections Manager is responsible for all aspects of collections and payment application process, ensuring timely payments, reducing delinquent accounts and building strong relationships with customers. This role reports to the Director, revenue, accounting and we're open to hire remotely, anywhere in the United States.

Requirements

• Bachelor's Degree Business Administration, Finance, or a related field.
• 3+ years of experience as a Collections Manager, receivable Manager or similar role.
• Excellent interpersonal skills.
• Strong English communication skills, both written and spoken.
• Detail oriented individual with proficient organization and time management skills.
• Strong analytical and problem-solving abilities.

Nice To Haves

• Experience with SaaS and value-added reseller relationship, a plus.

Responsibilities

• Customer Relations – communicate effectively with customers to resolve payment issues, negotiate payment terms, and handle disputes professionally.
• Accounts Receivable Management – monitor accounts receivable portfolio to ensure timely payments and reduce outstanding receivables.
• Payment application management.
• Collections Strategy – develop and implement policies and procedures for collections to minimize bad debt and improve recovery rates.
• Reporting – prepare regular reports on aging, collection trends, DSO, and bad debt performance.
• Team Leadership – lead, mentor, and train the collections team to achieve department goals.
• Collaboration – work closely with accounting, sales, and legal teams to resolve customer account issues and disputes.

Benefits

• healthcare benefits (medical, dental and vision insurance for you and your dependents)
• employer paid Short-Term/Long-Term Disability and Basic life coverage
• 401(k) plan with company match
• Flexible time off
• sick and safe leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager