Aquatics Operations Manager (1105)

The St. James•Springfield, VA

11d

About The Position

About The St. James: The St. James is the premier sports, wellness and active entertainment destination in the country, with 450,000 sq. ft. of developmental and competitive programs, teams and opportunities in more than 20 sports, and a wide range of premium fitness, wellness and entertainment experiences. Why This Role Matters The Aquatics Operations Manager plays a vital role in maintaining the excellence, safety, and daily functionality of our flagship Aquatics Center. This is not simply a maintenance role—it’s about upholding operational precision, leading high-performing teams, and ensuring that every guest interaction occurs in a space that is clean, compliant, and ready. From water quality control to incident response readiness, your leadership directly protects the brand, supports the mission of the Safety & Rescue Department, and empowers every swimmer, athlete, and guest who enters our facility. What Sets Us Apart Premier Aquatics Infrastructure: A 700,000-gallon, 50-meter pool and 6,000 sq. ft. indoor water park—all housed under one roof. Integrated Safety Operations: Work alongside a regionally recognized lifeguard corps and on-site medical responders. Structured Leadership Culture: You’ll be part of a professional team that values accountability, preparedness, and systemized execution. Facility-Level Autonomy: You'll have the ability to assess, act, and lead Springfield Aquatics Center operations day-to-day. Operational Breadth: From training and scheduling to SOP development and mechanical coordination—you’ll own the core. The Opportunity This role is central to the day-to-day success of The St. James Aquatics Center and its integrated Safety & Rescue Department. You’ll be trusted to lead operational consistency, uphold safety excellence, and directly support the teams that protect our members and guests. If you're a systems thinker with hands-on experience and a readiness mindset, this is your platform. Apply Today Email your resume and cover letter to [email protected] or apply at thestjames.com/careers ADDITIONAL INFORMATION: For more information, please visit our website: http://www.thestjames.com The St. James is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran. We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Requirements

Minimum 3 years in an aquatics operations leadership role in a year-round aquatic facility
Associate’s Degree (AA/AS) or 60 units toward a Bachelor’s degree required
Current American Red Cross Lifeguarding and Lifeguard Instructor certifications
Current Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification
EMT (VA/NREMT) certification preferred or ability to obtain within one year
Strong understanding of pool system operations, safety standards, and emergency preparedness
Proven ability to lead teams, enforce standards, and coordinate with internal departments
Physically capable of meeting lifeguard and rescue readiness requirements, including strength, endurance, and water competency
Proficient in Microsoft Office Suite; experience with audit or maintenance tracking software is a plus

Responsibilities

Ensure consistent daily operations across the Aquatics Center in accordance with department standards and local code
Supervise and support the lifeguard and aquatics operations team in delivering high-quality safety and service
Oversee and regularly audit pool chemistry, water quality management, equipment functionality, and cleanliness
Develop, implement, and maintain standard operating procedures for aquatic safety, venue readiness, and preventative maintenance
Serve as a liaison between Aquatics and departments such as Facilities, Events, and Venue Operations
Support hiring, onboarding, and training of new aquatics staff; lead internal drills and audits for safety preparedness
Participate in capital planning, equipment specification, and operational input for aquatic-related projects
Assist in the development and delivery of internal training programs (e.g., Lifeguard, CPR/AED, emergency response)
Respond to incidents and serve in a leadership role during facility emergencies
Backfill key aquatics operations roles when needed to maintain operational integrity