Aquatics Operations Manager
About The Position
The Aquatics Operations Manager plays a vital role in maintaining the excellence, safety, and daily functionality of our flagship Aquatics Center. This is not simply a maintenance role—it’s about upholding operational precision, leading high-performing teams, and ensuring that every guest interaction occurs in a space that is clean, compliant, and ready. From water quality control to incident response readiness, your leadership directly protects the brand, supports the mission of the Safety & Rescue Department, and empowers every swimmer, athlete, and guest who enters our facility.
Requirements
- Minimum 3 years in an aquatics operations leadership role in a year-round aquatic facility
- Associate’s Degree (AA/AS) or 60 units toward a Bachelor’s degree required
- Current American Red Cross Lifeguarding and Lifeguard Instructor certifications
- Current Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification
- EMT (VA/NREMT) certification preferred or ability to obtain within one year
- Strong understanding of pool system operations, safety standards, and emergency preparedness
- Proven ability to lead teams, enforce standards, and coordinate with internal departments
- Physically capable of meeting lifeguard and rescue readiness requirements, including strength, endurance, and water competency
- Proficient in Microsoft Office Suite; experience with audit or maintenance tracking software is a plus
Responsibilities
- Ensure consistent daily operations across the Aquatics Center in accordance with department standards and local code
- Supervise and support the lifeguard and aquatics operations team in delivering high-quality safety and service
- Oversee and regularly audit pool chemistry, water quality management, equipment functionality, and cleanliness
- Develop, implement, and maintain standard operating procedures for aquatic safety, venue readiness, and preventative maintenance
- Serve as a liaison between Aquatics and departments such as Facilities, Events, and Venue Operations
- Support hiring, onboarding, and training of new aquatics staff; lead internal drills and audits for safety preparedness
- Participate in capital planning, equipment specification, and operational input for aquatic-related projects
- Assist in the development and delivery of internal training programs (e.g., Lifeguard, CPR/AED, emergency response)
- Respond to incidents and serve in a leadership role during facility emergencies
- Backfill key aquatics operations roles when needed to maintain operational integrity
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
