Aquatics Operations Coordinator
About The Position
Under the supervision of the Aquatics Director, the Aquatics Program Coordinator oversees aquatics programs, including staff management, swim lessons, and swim team operations. This position ensures a safe and effective aquatic environment by supervising instructors and coordinating groups, swim teams, and private lessons. The Aquatics Program Coordinator organizes regular staff training and conducts in-service sessions to maintain high standards of safety and program quality. Weekly responsibilities are approximately divided between 20 hours of direct service and 20 hours dedicated to administrative tasks or special projects.
Requirements
- High school diploma or equivalent.
- 1+ year of experience as a swim instructor and/or lifeguard.
- 1+ year of experience supervising and leading teams.
- Availability to work mornings, afternoons, evenings, and weekends.
- Basic proficiency with computer applications, including Microsoft Outlook, Word, Excel, and Google Drive.
- Current certifications in CPR/AED, First Aid, Oxygen Administration, YMCA Swim Lesson Instructor and YMCA Swim Lesson Instructor Trainer.
Nice To Haves
- 2+ years of supervising and leading teams.
- Strong background in aquatics and leadership.
- Bilingual in Spanish, Cantonese, Mandarin or other languages.
Responsibilities
- Recruiting, hiring, training, and scheduling swim instructors, lead instructors, and coaches
- Reviewing staff performance and providing coaching and feedback
- Developing strategies to motivate and guide teams toward meeting goals
- Ensuring staff certifications are current and providing ongoing training
- Mentoring and supporting staff development through regular feedback
- Overseeing aquatic programs, including group and private lessons
- Ensuring swim lessons meet branch objectives and adhere to Y standards
- Monitoring and managing swim lesson rosters and accurate data entry
- Maintaining program quality and addressing areas for improvement promptly
- Delivering excellent service to program participants and engaging with Y members
- Managing communication with families and participants regarding swim lessons
- Ensuring a positive experience and maintaining composure in high-pressure situations
- Approving and adjusting swim instructor schedules to ensure program coverage
- Providing coverage for swim instructors and lifeguards as needed
- Coordinating with the Aquatics Director for operational needs
- Building relationships with community partners, such as childcare centers and schools
- Updating marketing materials and managing the pool schedule (both online and paper)
- Supporting volunteer recruitment for the Annual Giving Campaign
- Helping organize events like Safety Around Water week and summer splash camps
- Monitoring swim lesson revenue and expenses with the Aquatics Director
- Implementing financial strategies to align with program objectives
- Using participant feedback to evaluate and improve programs
- Leading staff meetings and training sessions
- Organizing and leading at least four annual Swim Lesson Instructor courses
- Educating staff on Aquatics Safety Policies and Procedures
- Ensuring compliance with safety policies in collaboration with safety and program directors
- Providing coverage for lifeguarding or swim instructing as needed
- Ensuring availability during mornings, evenings, and weekends based on program or facility needs
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
