Aquatics Coordinator (East Communities)

Greater Austin YMCA•Austin, TX

20h

About The Position

Dive into an exciting opportunity as an Aquatics Coordinator at the Greater Austin YMCA. Guided by the Aquatics Director, you will lead our aquatics team and oversee programs that create a safe, welcoming, and memorable experience for members. From swim lessons to swim team activities, you will help individuals of all ages and abilities build confidence and reach their potential in the water.

Requirements

Relevant experience, certifications, and practical skills in aquatic programming and management.
Two to three years of professional experience, with a focus on aquatics and previous experience in supervising and leading teams.
Current BLS (CPR-PRO), First Aid, Emergency Oxygen, Lifeguard, and/or Swim Instructor certifications.
Must be able to obtain CPO within 3 months.
Ability to work both independently and as part of a team.
Ability to demonstrate lifeguard and rescue skills effectively in and out of the water.
Flexible schedule availability, including evenings and weekends.
Growth Mindset: Learn and improve to better serve members and the mission.
Team Player: Work collaboratively with others and support a positive team environment.
Communicates Effectively: Listen actively and communicate clearly with members and peers.
Customer Focused: Anticipates needs and ensures quality, member-centered service.
Fosters Belonging: Ensure everyone feels welcomed, respected, and included.
Drive Results: Consistently achieve results, even under challenging circumstances.
Plan & Align: Plan and prioritize work to meet commitments aligned with organizational goals.

Nice To Haves

YLGI, YSLIT certifications preferred

Responsibilities

Support high-quality member experience across aquatics programs and operations.
Communicate program and operations information to members; assist with marketing and distribution of materials.
Address complaints and resolve member issues professionally.
Monitor program registration, manage related paperwork, and respond to calls/emails.
Oversee program implementation, quality, and pool availability scheduling in Motion Vibe.
Compile program reports, statistics, and maintain required staff certifications on file.
Assist with employment paperwork, staff scheduling, securing substitutes, and staff communications.
Help conduct performance appraisals, discipline, and ongoing training with the Aquatics Director.
Support pool maintenance as needed.
Ensure swim instructors follow curriculum, complete progress tracking, and provide report cards/certificates.
Evaluate instructors and programs quarterly; lead monthly in-services and support staff development.
Lead and manage swim programs with assistance from Lead Staff.
Participate in planning, meetings, in-services, and training sessions.
Audit staff to ensure consistent program quality and compliance (including YSLI V6 certification within 3 months).
Assist in ensuring enrollment minimums are met.
Perform additional duties as assigned.