APS Investigator - Northwest Region
About The Position
Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve. Adult Protective Services (APS) Assessor – Region 1 (Northwest Indiana) Location: Region 1 – Northwest Indiana Employment Type: Full-Time Work Model: Virtual with Local Travel Required (up to 50%) Schedule: Monday–Friday, Regular Business Hours Summary Staffing Solutions Organization LLC (SSO) is hiring an APS Assessor to support the Indiana Family and Social Services Administration. In this role, you will investigate allegations of abuse, neglect, and exploitation involving endangered adults. This position requires on-site field investigations and travel within the following counties: Lake, Jasper, Newton, LaPorte, Porter, Pulaski, Starke, Marshall, St. Joseph, Benton, Carroll, Tippecanoe, Warren, White, Cass, Fulton, Miami, Parke, Vermillion, Fountain
Requirements
- Strong critical thinking and analytical abilities
- Excellent organizational skills with the ability to manage multiple cases
- Professionalism, cultural competence, and strong interpersonal skills
- Effective interviewing and active listening skills
- Ability to adapt quickly to policy and regulatory changes
- Proficiency with Microsoft Word, Excel, Outlook, and Internet applications
- Ability to work independently and in a team environment
- Strong verbal and written communication skills
- High attention to detail and sound decision-making
- Minimum 1 year of experience in adult protective services, investigations, social services, human services, or law enforcement
Nice To Haves
- Bachelor’s degree preferred
Responsibilities
- Investigate allegations of abuse, neglect, and exploitation involving endangered adults
- Conduct interviews, review records, and collaborate with other investigative agencies
- Initiate and coordinate referrals to services and community resources
- Document investigation activities, including case notes, safety plans, and findings
- Serve as Priority A responder on a rotating schedule for cases requiring contact within 24 hours
- Ensure all assigned investigations are completed within required timeframes
- Review and respond to quality assurance evaluations
Benefits
- Health, vision, and dental insurance
- 401(k) with discretionary employer match
- Paid time off and holidays
- Flexible spending accounts
- Additional employee perks
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
