APQP Customer Quality Engineer

PennEngineering® • Plumstead Township, PA

16d

About The Position

At PennEngineering, we innovate and collaborate to make the world a better place. You can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every employee that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.   PennEngineering is seeking a motivated, excited, individual to be a part of the Quality Team. As a APQP Customer Quality Engineer at PennEngineering, you’ll collaborate with teams that do truly amazing things.   Join us as we build the future in Engineering and Manufacturing!   THIS POSITION IS RESPONSIBLE FOR WORKING WITH ALL RELEVANT STAKEHOLDERS (I.E., DEVELOPMENT, CUSTOMER SERVICE, LABS, COMMERCIAL, ETC.) FOR THE APQP PROCESS AND PARTICIPATE IN CUSTOMER COMMUNICATIONS, INCLUDING DOCUMENTATION (I.E., PPAP, SREA/DEVIATION, CORRECTIVE ACTION, ETC.). THIS ROLE INVOLVES WORKING DIRECTLY WITH ENGINEERING, MANUFACTURING, SUPPLIERS AND CUSTOMERS.

Requirements

• Associate’s degree with equivalent experience or four-year technical degree.
• Proficiency in English (and Spanish preferred).
• 3-5 years APQP/PPAP experience.
• Familiarity with IATF 16949 and ISO 9001 standards within an established QMS.
• Proficiency in Microsoft Office, data collection programs, and statistical software (Minitab preferred).
• Read and interpret part prints and quality standards to meet customer expectations.
• Must be able to organize and prioritize multiple projects in a fast-paced environment.
• Self-motivated and detail oriented with strong follow through.
• Manual dexterity to handle and measure small parts (less than ¼ inch in size).
• Ability to use standard mechanical measurement instruments.
• Ability to work within manufacturing and production areas.

Responsibilities

• Coordinate quality functions with the Feasibility and APQP teams during new product launch.
• Manage Production Part Approval Process (PPAP, Levels 1-5) for three production plants in North America (Pennsylvania, North Carolina, and Mexico). Work closely with customers to resolve PPAP issues (i.e., requirements, timing, status, etc.) and improve customer satisfaction.
• Manage Annual Validations activities in appropriate eQMS.
• Chemical reporting (i.e., IMDS, BOMCheck, etc.)
• Assist in customer communications and response development. Fosters direct face to face collaboration.
• Monitor and manage customer scorecards and reporting results into Management review/GQC.
• Participate in root cause analysis and reporting. Must have the ability to hold people accountable in a professional manner.
• Support review of Customer Specific Requirements, purchase orders, and other documented inputs at new product launch.
• Maintains professional and technical knowledge by reviewing AIAG standard publications, ASTM/ANSI specifications, customer quality manuals, and additional customer specific requirements.
• Develop and manage Process Control Plans and provide input into FMEAs activities for quality assurance.
• Lead/Perform statistical analysis for process capability and product quality using SPC, MSA, and Gage R&R techniques.
• Conduct internal audits as necessary. Requires knowledge of the company quality management system.
• Promote a quality-focused culture by collaborating with global teams.

Benefits

• PTO, holiday pay, 401K, tuition reimbursement
• Medical, Dental and vision insurance
• Company provided technology including Laptop, necessary monitors and hardware for office and home environments, iPhone, etc.
• Employee Centric Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees