Apprentice Technician

Penske Automotive Group • Annapolis, MD

8h • Onsite

About The Position

Land Rover Annapolis, a Penske Automotive Group dealership, is looking for an
Apprentice Technician to join our team and deliver extraordinary customer
experiences.

JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and challenging
workplace that promotes excellence and achievement, and we aim to deliver the
very best experience possible to our customers. We are looking for dedicated and
motivated professionals with that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you
have the opportunity to make a positive impact on our organization and customers
every day. As an Apprentice Technician, you will diagnose and perform repairs on
all vehicle components under the direction of a senior or master Technician.
This is a wonderful opportunity to begin your journey to a Master Technician
career!

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• High school diploma or equivalent.
• A recent graduate of a vocational program in automotive repair.
• Exceptional customer service skills; ability to listen to customers and determine how to best assist them
• Knowledge of automotive systems
• Strong desire to learn and grow as a technician
• Ability to use technical reference materials and technical manuals
• Ability to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
• Ability to take direction from multiple senior employees and prioritize
• Ability to work well in a team environment
• Outstanding attention to detail with a commitment to quality
• Ability to follow processes to ensure quality and safety
• Ability to communicate technical terms to non-technical audience
• Ability to read and comprehend instructions and information
• Ability to maintain a positive attitude during the training period while learning at a fast pace
• Valid Driver's License

Nice To Haves

• A.A or equivalent vocational certification in automotive repair.
• A combination of education and experience to equal certification and one or more years' experience.

Responsibilities

• Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Be a self-starter and problem-solve independently, while utilizing the knowledge and expertise of your mentor to advance your technical understanding and work experience.
• Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and the use of safety and health personal protective equipment.

Benefits

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED