Apprentice - Business Administration

The Royal Wolverhampton NHS Trust•Wolverhampton, WV

About The Position

The apprentice will be required: 1. To achieve the stated apprentice standard (Key Skills, Certificate/Diploma and Technical Certificate) within the specified time frame. 2. Attend all the training sessions for the programme whenever necessary and complete the required 20% off the job training. 3. Participate in education and training programmes when appropriate and ensure accurate records are kept of your Apprenticeship Programme. 4. To assist the department in the provision of the broad range of services provided, working under the supervision of the department staff. 5. To deliver their responsibilities efficiently and with integrity – showing a positive attitude. 6. To show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others An Apprentice is expected to expand and broaden their skills and abilities. Nonetheless, they must operate at all times under the direct supervision of a senior member of staff, unless operating according to agreed procedures that have been approved by the department. Advert Administrative Duties To be aware of procedures and current issues . To be responsible for the Estates Development Department Staff Intranet ensuring it is updated regularly. To monitor the Mandatory Training Programme Issue and monitor the use of Contractors Access cards. To assist apprentices/contractors with Induction and administrative processes where necessary To notify Trust and Non-Trust personnel of weekend working To arrange meetings using Outlook Finance Responsibilities Responsible for ordering stationery To confirm ‘Goods Received Notice’ payments Be responsible for the issue and return of Tender documentation and the recording onto SharePoint of relevant documents. To raise and print orders generated by Oracle procurement system, Project Related Duties To type up and distribute Quotations to support Approval of Purchase documentation and subsequently record and monitor their return and distribution to the Capital Delivery Project Managers. To undertake any other duties associated with the management of the Capital Planning Programme as discussed with the Head of Capital Planning commensurate with the band. Manage and file Indication of Costs Working for our organisation The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Requirements

To achieve the stated apprentice standard (Key Skills, Certificate/Diploma and Technical Certificate) within the specified time frame.
Attend all the training sessions for the programme whenever necessary and complete the required 20% off the job training.
Participate in education and training programmes when appropriate and ensure accurate records are kept of your Apprenticeship Programme.
To assist the department in the provision of the broad range of services provided, working under the supervision of the department staff.
To deliver their responsibilities efficiently and with integrity – showing a positive attitude.
To show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others
To be aware of procedures and current issues.
To be responsible for the Estates Development Department Staff Intranet ensuring it is updated regularly.
To monitor the Mandatory Training Programme
Issue and monitor the use of Contractors Access cards.
To assist apprentices/contractors with Induction and administrative processes where necessary
To notify Trust and Non-Trust personnel of weekend working
To arrange meetings using Outlook
Responsible for ordering stationery
To confirm ‘Goods Received Notice’ payments
Be responsible for the issue and return of Tender documentation and the recording onto SharePoint of relevant documents.
To raise and print orders generated by Oracle procurement system
To type up and distribute Quotations to support Approval of Purchase documentation and subsequently record and monitor their return and distribution to the Capital Delivery Project Managers.
To undertake any other duties associated with the management of the Capital Planning Programme as discussed with the Head of Capital Planning commensurate with the band.
Manage and file Indication of Costs
To operate at all times within the local Standard Operating Procedures relevant to the area of work.
To provide administrative support (such as filing, scanning, typing, data input, photocopying, booking rooms, ordering stationery, saving documents as instructed) as directed by line management/PSOs.
Skilled in the use of multiple Microsoft IT packages and departmental Trust systems in order to: write letters or emails, create proposals, perform financial processes, record and analyse data, i.e. raise orders using SBS
To assist and/or deal with (as appropriate) enquiries and information requests via face to face, telephone and email by way of message taking, conveying messages verbally and/or transferring calls, checking individual calendars as necessary, whilst maintaining confidentiality at all times.
To check the shared inboxes for work streams and respond to any general enquiries using the standard emails or escalate to a member of the team as appropriate.
To respond to all emails, correspondence and telephone calls in a timely manner and liaise with other departments within the Trust in a friendly and professional manner, when assigned to that task.
To provide administrative support to meetings including preparing agendas and taking accurate minutes at relevant meetings, update Ibabs system and upload documents as requested
To provide administrational duties in a professional, polite and timely manner with attention to providing customer care of the highest standard, i.e. assisting Project Managers with project tracker queries.

Responsibilities

To operate at all times within the local Standard Operating Procedures relevant to the area of work.
To provide administrative support (such as filing, scanning, typing, data input, photocopying, booking rooms, ordering stationery, saving documents as instructed) as directed by line management/PSOs.
Skilled in the use of multiple Microsoft IT packages and departmental Trust systems in order to: write letters or emails, create proposals, perform financial processes, record and analyse data, i.e. raise orders using SBS
To assist and/or deal with (as appropriate) enquiries and information requests via face to face, telephone and email by way of message taking, conveying messages verbally and/or transferring calls, checking individual calendars as necessary, whilst maintaining confidentiality at all times.
To check the shared inboxes for work streams and respond to any general enquiries using the standard emails or escalate to a member of the team as appropriate.
To respond to all emails, correspondence and telephone calls in a timely manner and liaise with other departments within the Trust in a friendly and professional manner, when assigned to that task.
To provide administrative support to meetings including preparing agendas and taking accurate minutes at relevant meetings, update Ibabs system and upload documents as requested
To provide administrational duties in a professional, polite and timely manner with attention to providing customer care of the highest standard, i.e. assisting Project Managers with project tracker queries.

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