Appointment Setter (Base + Commissions)

Sunbelt Home Solutions•St. Petersburg, FL

2d•Onsite

About The Position

The Phone Sales Representative (Appointment Setter) is responsible for driving revenue for Sunbelt Home Solutions by scheduling qualified in-home consultations for our remodeling specialists. In this role, you will connect with homeowners through outbound and inbound calls and set appointments for products such as hurricane-rated windows, doors, and our exclusive exterior coating systems. A successful individual in this role is energetic, competitive, and money-motivated, with a strong desire to perform in a fast-paced, high-performance environment where effort directly impacts earnings. ABOUT SUNBELT HOME SOLUTIONS Sunbelt Home Solutions is a high-performance home remodeling company proudly serving south west Florida. We specialize in lifetime-guaranteed home improvement products including energy-efficient windows, doors, and exclusive exterior coatings designed to protect and enhance homes across Florida. Our mission is to improve the hurricane protection and energy efficiency of 100,000 homes in the Florida peninsula. We offer industry-leading lifetime products backed by lifetime warranties and energy savings guarantees. Sunbelt Home Solutions maintains an A+ rating with the Better Business Bureau and is recognized on Qualified Remodeler’s Top 500 list. Our core values guide everything we do: integrity, accountability, development, adaptability, and perseverance. We are rapidly growing with the goal of 10X’ing our business over the next 10 years. SUCCESS LOOKS LIKE • Creating a positive first impression for homeowners interested in improving their homes • Setting high-quality in-home consultations for our remodeling specialists • Consistently meeting or exceeding daily call and appointment goals • Delivering a confident, professional, and engaging phone experience • Maintaining accurate records in our CRM system

Requirements

Strong communication and phone presence
Competitive and goal-oriented mindset
Ability to thrive in a fast-paced, performance-driven environment
Excellent organizational and time management skills
Ability to quickly learn CRM systems and internal processes
Positive attitude and strong team collaboration
GED or High School Diploma preferred
Outbound call center or appointment-setting experience strongly preferred
Prolonged periods sitting at a desk while making calls
Ability to work in an in-office call center environment
Ability to use computer systems and CRM software throughout the day

Nice To Haves

Sales or customer service experience is a plus
We will train the right candidate with the right personality and work ethic

Responsibilities

Make outbound calls to connect with homeowners and schedule in-home appointments
Handle inbound leads and convert them into scheduled consultations
Accurately enter customer information and notes into the CRM
Confirm, reschedule, and manage the daily appointment calendar
Meet or exceed daily call volume and appointment-setting goals
Support the sales team by ensuring appointments are properly qualified