Appointment Scheduling Specialist

#REF!Dallas, TX
4dOnsite

About The Position

Here’s What You Need Education · High School Diploma or equivalent (Required) Experience · 2 years related experience in healthcare environment (Preferred) · Previous Customer Service experience (Strongly Preferred) Skills · Requires strong customer skills. · Good communication skills. · Possess a strong work ethic and a high level of professionalism. · A team player who handles multiple projects simultaneously in a fast paced environment. What You Will Do · Responsible for answering phone calls and scheduling patient appointments. · Conduct patient pre-certification to ensure coverage for appointments and medical care. · Schedule tests, procedures, and referral appointments. · Communicate with patients regarding appointments and instructions for procedures and tests. · May collect fees such as co-pays / co-insurance. · Gathers insurance information and patient personal data. · Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned. Additional perks of being a Texas Health Physicians Group Appointment Scheduling Specialist · Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits . · Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. · Strong Unit Based Council (UBC). · A supportive, team environment with outstanding opportunities for growth. · Learn more about our culture, benefits, and recent awards. Do you still have questions or concerns? Feel free to email your questions to [email protected] . #LI-JL1 Appointment Scheduling Specialist – Family Care 18135 Bring your passion to Texas Health so we are Better + Together Work location\: 2100 Hedgcoxe Rd. Ste.120 Plano TX 75025 Work hours\: Full-time, 40 hours weekly, Monday through Friday 8\:00am – 5\:00pm Family Care 18135 highlights: · Join our team members who have strong work ethic, positive attitudes, and support each other thru collaborative teamwork. · We pride ourselves in being compassionate and empathic to our patients and team · Be a part of our clinic that offers the opportunity to strengthen your skills by working with our Providers and Staff in a rewarding, educational environment

Requirements

  • High School Diploma or equivalent (Required)
  • Requires strong customer skills.
  • Good communication skills.
  • Possess a strong work ethic and a high level of professionalism.
  • A team player who handles multiple projects simultaneously in a fast paced environment.

Nice To Haves

  • 2 years related experience in healthcare environment (Preferred)
  • Previous Customer Service experience (Strongly Preferred)

Responsibilities

  • Responsible for answering phone calls and scheduling patient appointments.
  • Conduct patient pre-certification to ensure coverage for appointments and medical care.
  • Schedule tests, procedures, and referral appointments.
  • Communicate with patients regarding appointments and instructions for procedures and tests.
  • May collect fees such as co-pays / co-insurance.
  • Gathers insurance information and patient personal data.
  • Demonstrates positive professional customer service in all patient, staff, and visitor contacts.
  • Performs other duties as assigned.

Benefits

  • 401k
  • PTO
  • medical
  • dental
  • Paid Parental Leave
  • flex spending
  • tuition reimbursement
  • student Loan forgiveness as well as several other benefits
  • Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
  • Strong Unit Based Council (UBC).
  • A supportive, team environment with outstanding opportunities for growth.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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